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Cto IT Security & Risk Management Project Manager

Hanover, Pennsylvania, 17331, United States
May 05, 2019

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Albert E Whitestone, III

Hanover, PA


Chief Technology Officer IT Security & Risk Management Project Management

Leadership & Coaching Program Management Relationship Building

Accomplished, solutions-oriented, IT Director with over 20 years of progressive experience developing, implementing, and supporting complex infrastructures and technical solutions for leaders in the public and private sector. Employs superior communication skills to articulate technology visions and build lasting relationships with clients and members at all levels of an organization. Dedicated and passionate leader who develops and manages high-performing teams that exceed expectations, while coaching employees to reach their desired personal and professional goals. Out-of-the-box, analytic thinker who flourishes in collaborative environments, working across business and technical teams to cultivate solutions that drive profits and organizational efficiency. Thrives in fast-paced and diverse environments that champion integrity, honesty, and transparency.

Selected Highlights

Leveraged three decades of leadership experience to assist clients with elevating their leadership capabilities, working as a freelance motivational coach, teacher, and speaker for such high-profile clients as Harley Davidson and Golds Gym.

Facilitated the timely implementation of multiple cost-effective services that drove HDS Federal product and service revenues by 12% and 28% while serving as the Project Manager for Enterprise Consulting Inc.

Evaluated and monitored all implementation plans, suggesting improvements and mitigating risk while simultaneously delivering multiple engagements.

In one year drove a new VMware Professional Services territory from $400K to $3.5M within the first three quarters, with achieving over $5M in sales by the end of the year.

Collaborated with multiple Microsoft high-level decision-makers to identify opportunities and gain licensing commitments within federal and partner verticals, accelerating business volumes by 12%.

Core Competencies

Full Life Cycle Development

Stakeholder Engagement

Risk Identification & Mitigation

Budgetary Oversight / P&L

Systems Integration

Network Security

Team Leadership

Project Implementation

Strategic Partnerships

Project Prioritization

Change Management

Continuous Process Improvement

Enterprise Wide Systems

Consultative Sales

Training & Development

Professional Experience


Sales Consultant

Provide outstanding service while identifying customer needs and assisting customers with purchasing the right car, not the most expensive one.

Employ an in-depth knowledge of the CarMax inventory to suggest vehicles.

Built rapport and lasting relationships with clients leading to increased retention and loyalty rates.

-Currently have a 98% customer satisfaction rating, highest in the store.


Coach, Trainer & Speaker

Served as a motivational coach, teacher, and speaker for a variety of organizations, applying three decades of leadership experience to assist clients with elevating their leadership capabilities.

-Currently have a 98% customer satisfaction rating. Highest in the store.

-Earned certification as a John Maxwell Coach, Teacher, and Speaker and delivered seminars and keynote addresses to help hundreds of organizations reach their goals, in addition to boosting the experience, confidence, and business skills of individual clients.

-Acted as an Integrated Nutrition Health Coach, motivating clients to create positive, healthy lifestyle choices via one-on-one coaching, workshops, seminars, and keynotes.

-Administered Occupational Health and Wellness to hundreds of employees and contractors within the YOH/Harley Davidson organization in an attempt to reduce injuries and illnesses by taking a holistic approach to medicine, introducing corporate-wide fitness programs that centered on health and fitness management and work conditioning, while also undertaking general fitness center duties.

-Performed fitness assessments, discussed member goals, and led clients through personal training sessions at Gold’s Gym and Compel Fitness, in addition to developing and managing 14 personal training staff and delivering superior client service.


Project Manager: 2014 – 2016

Led the timely implementation of multiple cost-effective services that drove HDS Federal product and service revenues by 12% and 28%, respectively.

Evaluated and monitored all implementation plans, suggesting improvements and mitigating risk while simultaneously delivering multiple engagements.

Collaborated with 14 HDS employees to deliver implementations in alignment with all HDS standards and goals.

Oversaw the delivery of all activities and partnered with internal cross-functional teams to assign qualified resources to the priority projects.

Facilitated ongoing employee training to maintain high readiness levels in anticipation of all future engagements.

Provided strong leadership and effective interdepartmental communication to effectively meet or exceed all project timelines and budgetary goals.

Defined business process, application, and technology requirements for multiple applications across all business units.

Manager of Professional Services: 2009 – 2013

Delivered comprehensive support for all Storage Area Network (SAN) programs, infrastructures, and implementations, in addition to dedicated System Engineering support to the Storage Services work center.

Maintained and updated the database for sharing Corporate Backup, Corporate Archive, and Common Shared Storage assets across the Enterprise.

Oversaw all phases of SAN project development and provided ongoing support to guarantee the best possible results, monitoring workflows and identifying opportunities to streamline processes, while also improving efficiency.

Ensured all project methodologies, delivery, and implementation processes were followed, including managing the schedule, risk management, and scope change management.


Manager of Professional Services

Fostered strategic business partnerships with the Sales, Alliance, and Partner programs, generating an increase in organizational productivity.

Built a high-performing team of 14 individuals, championing their achievements and ensuring their compliance with all corporate rules and regulations.

Retained financial control of all projects including margin, chargeability, and revenue forecasting.

Sourced and pursued strategic business development opportunities that grew annual revenue by $4.8 million.

Consistently implemented programs that resulted in substantial cost savings while improving and modernizing technology infrastructure to better serve customer needs.


Regional Manager

Served as liaison between the Federal and Public sectors while managing, developing, and leading an organization comprised of 12 Consultants, Engagement Managers, Delivery Managers, and pre-sales Solution Architects to produce high dollar sales and deliver VMware consulting services to 47 clients.

VMware Achievements, Continued:

Drove territory growth by cultivating a world-class partner program with multiple business leaders and boosting revenue from $400K to $3.5M within the first three quarters, with forecast goals of achieving $5M in sales by the end of the year.

Leveraged sales expertise to direct 7 Solution Architects in collaboration with VMware Account Managers and Partner sales teams to create and sell innovative services to clients.


Consulting Services Manager

Managed 14 Consultants and 2 Program and Project Managers within the intelligence community, monitoring their job performance and delivering coaching, counseling, and motivation to maximize their overall performance.

Coordinated operations with Sales, presales and delivery teams to deliver and implement high-level products and services that drove revenues by over $3,000,000.

Allocated resources to support the introduction of prioritized projects.

Promoted the development of strong cooperative relationships between Sales and other Symantec organizations.

Created and disseminated corporate standards, policies, and procedures to all business partners and internal employees.

Analyzed implementation plans to ensure all deliverables, timelines, and budgets were met.


Portfolio Consultant

Crafted high-level technical solutions for federal clients, utilizing a strong technical background to optimize existing assets for long-term values, while also conducting presentations, assessing business technical needs, and creating proposals and preliminary projects, services, and support plans.

Performed networking throughout the territory, researching potential business opportunities and holding frequent client site visits to establish rapport and close deals.

Mentored 4 consultants and served as the lead portfolio consultant for the IC community.


Account Executive

Collaborated with multiple high-level decision-makers to identify opportunities and gain licensing commitments within industry verticals, accelerating business volumes by 12%.

Garnered an in-depth understanding of the Microsoft/Non-Microsoft IT landscape, as well as intricate knowledge of the Federal Government's budget cycle, procurement processes, and political landscape.

Ensured that all sales resources understood and innovatively used all available Microsoft resources and Partners to achieve significant results that lead to increased productivity ratings.

Utilized virtual team resources to offer education, solutions, consulting, and support federal customers, while simultaneously fostering professional relationships and introducing 7 strategies that enhanced customer satisfaction by 27%.


Client Solutions Lead

Mentored 42 consultants and 12 pre-sales team members in Intelligence industry best practices, while simultaneously serving as the lead consultant and pre-sales solution specialist devoted to meeting the storage needs of the Department of Defense.

Proposed unique storage solutions and partnered with 14 Sales Account Executives to effectively position software and services to high-profile clients.

Worked with Practice Leaders to deliver skilled technical resources to accounts during the presales process, monitoring their performance through coaching, counseling, and motivation to maximize the client’s EMC experience.

Articulated value of EMC solutions to high level, non-technical executives, translating technical features into easily understood language.


Senior National Systems Engineer

Supervised all pre- and post-sales activities, in addition to leading complex installations and providing customer support to hundreds of customers throughout the US.

Supported the 14-member sales team by preparing and delivering presentations to a wide variety of technical and non-technical audiences, including end-users, CIOs, and CEOs.

Conducted site assessments to gain a greater understanding of the customer's environment and how to best deploy UNIX and SCO-UNIX servers within the specific environments.


Eastman Kodak Company, Rochester, NY, Regional System Engineer Manager Lanier Worldwide, Baltimore, MD, Senior Customer Service Engineer Tandy Corporation (Radio Shack), Westminster, MD, Store Manager United States Navy, USS Dwight E Eisenhower, CVN-69, Norfolk, VA, Electrician Mate, 2nd Class


Frederick Community College, Frederick, Maryland

Associate Degree – Computer Science (GPA: 3.4)

Certifications or Additional Education:

PMP Training

Six Sigma White Belt Certification

Certified Leadership & Life Coach – The John Maxwell Team

Additional Credentials

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Microsoft Visio / Microsoft SharePoint / Adobe Photoshop / Google Docs / Google Drive / Google Calendar Google Plus / Dropbox / Salesforce

Honors & Awards

Sea Service Deployment Ribbon with Star – US Navy

Unit Commendation Award – US Navy

Navy and Marine Corps Expeditionary Medal – US Navy

Good Conduct Award – US Navy

Professional Development

Bob Proctor Life Coaching Program

Effective Communication Workshop – The John Maxwell Team

Management Essentials – The John Maxwell Team

Driving Your Success – The John Maxwell Team

Conflict Management – The John Maxwell Team

Dale Carnegie Course

Dale Carnegie Trainer Graduate

Dale Carnegie Trainer Assistant

Landmark Forum – Landmark Worldwide

Landmark Advance Program – Landmark Worldwide

Self-Expression & Leadership Program, Graduate and Coach – Landmark Worldwide


Toastmasters – District 38


For the Love of a Veteran / Wreaths Across America / Roots for Boots


Spending time with family / Camping / Motorcycles / Personal & Professional Growth

Detailed References Available on Request

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