Information Technology Specialist (Systems Administration)

Arthur Sanders Jr.

Top Secret – SCI Security Clearance (2014) and Full Scope Polygraph (2012)

**** ********** ***** ac8onv@r.postjobfree.com 706-***-**** (Home)

Evans, Georgia 30809 706-***-**** (Cell)

Summary of Qualifications

Sr. Program Manager/System Administrator with Top Secret – SCI Security Clearance and FS/Polygraph. Possessing years of management and supervisory experience in the area of information technology companies and the U.S. Army. As a program and project management I have designed, installed, managed, and operated communication systems ranging from; Solaris, Linux, Windows, Storage Area Network (SAN), Satellite, LAN/WAN and Cisco router and switches. Led the development and fielding of the IDC/JIOC prototype the resulting in the conversion to DCGS-A, a multi-unilateral platform used throughout the military community. Provided global IT services and support for the Army’s Intelligence Community on classified and unclassified networks (NIPRNet, SIPRNet, NSANet, JWICS). Process Intimate working knowledge of the Intelligence Community.

Work Experience:

Sr. System Manager/lead Dawson-ISC 11/2017-10/2018

Sr. System manager daily responsibilities design VMware Software Define Data Center platform and updating the Cyber Center of Excellent (CCoE), Data center and training network to house all current and future training that will be taught at the U.S. Army Cyber Center of Excellent Ft. Gordon Ga.

Updating the current data center and platform that will be used to run various operating systems and applications including the following platform; VMware, Linux, windows, Citrix and a variety of switches and routers. Installing and configuring SAN storage devices to maintain school’s data that students will used for training.

Updating ESXi 6.5 data center hardware and software management stacks running a Region (A), environment.

Utilizing VMware Software Define Data Center (SDDC), as the primary platform to build out the requirement to meet the CCoE operational needs. Responsible for vendors interface on behalf of the Cyber CCoE G-6, in gathering requirements and identifying hardware and software Profile/Portfolio that best fit the desire needs of the projects. Work hand and hand with Ground Intelligence Support Activity (GISA), Ft. Gordon, GA. element to support the Department of Defense Information Network (DoDIN)-Defense. Design networks along with hardware and software applications for the Cyber CCOE/G6 training network. Interface with various vendor to accomplish the mission on a daily basis.

Sr. System Manager/Sr. Lead Technician Creative Business Solutions, 11/2016-11/2017

Responsible for customers and vendors interface on behalf of the US Army, in gathering requirements and identifying hardware and software systems that best fit the desire needs of the projects. Work hand and hand with Ground Intelligence Support Activity (GISA), Ft. Gordon, GA. element to support the Department of Defense Information Network (DoDIN)-Defense. Design network interface utilizing Dell/Cisco and Brocade devices along with hardware and software applications for the Cyber CCOE/G6 training network. Interface continuously with various vendor to accomplish the mission on a daily basis.

Maintains continuous alignment of program scope with strategic business objectives by providing recommendations to enhance program effectiveness toward the business result or strategic intent. Set achievement standards for operational objectives by contributing information and recommendations for strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer-service. Implementing change by resolving problems, completing audits, identifying trends and determining system improvements.

Data Center Manager Thermopylae Sciences + Technology 10/2014-11/2016

Responsible for the overall performance, availability and optimization of storage, virtualized environments, servers, networks and data centers for the Army Theater Ground Intelligence Center-Central, (ATGIC-C). Analyze and assess the current and future infrastructure needs. Provide guidance on resource management and allocation, risk mitigation, communications, project plans, project deliverables, actions/issue resolution, scheduling, contract negotiation, policies and procedures, project documentation standards, quality assurance, executive presentations, organizational structure, contract requirements and best practices. Built, design and installed Server 2012 and Windows Server 2008R2 production and development environments on physical and virtual server infrastructures. Manage daily, weekly and monthly backup via Dell, Netbackup, Hitachi, Data Domain and EMC2 applications.

Coordinate with other teams to identify, design and implement new systems to support business needs. IT strategic planning for infrastructure and systems using best practices and service delivery. Data Center Consolidation utilizing shared storage, virtualization, LAN redundancy and network optimization to reduce maintenance costs, management costs, data loss exposure and improve support for 513th internal and external customers.

Senior Program manager Angelo Group Inc., 6/2014-09/2014

Maintains continuous alignment of program scope with strategic business objectives by providing recommendations to enhance program effectiveness toward the business result or strategic intent. Set achievement standards for operational objectives by contributing information and recommendations for strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer-service. Implementing change by resolving problems, completing audits, identifying trends and determining system improvements.

Supervised and direct the project teams comprised of current State and contractual personnel. Responsibilities include overall project governance and direction, and implementing course corrections as needed. Duties shall focus on project monitoring, control, team integration, change integration, and corrective action as needed. Ensure the application of PMI and State SDLC standards in managing the project. Ensure that the plan adequately defines the managerial, technical, and supporting processes and activities necessary for sound project development. Ensure that the plan adequately covers topics; such as Scope Management, Schedule Management, Quality Management, Resource Management, Communications Management, Project Change Management, Risk Management, Procurement Management and others as deemed necessary to manage the project. Review and oversee updating of the Work Breakdown Structure (WBS) consistent with PMBOK standards for all projects. Managed the IT department, server’s windows2013, backup, Activity directory, sonicwall, and VM and ESX and the PBX System as additional duties in restructuring the IT department.

Sr. System Administrator / Technical Project Manager CACI 10/2012-03/2014

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Provided advice in the interpretation and tailoring of DOD/NSA acquisition regulations/memorandums, and ensuring affordable supportable and effective system are delivered to the customer.

Support GPM in the identification and collection of minimum acquisition requirement and build credibility rapport, maintain communication with stakeholders at multiple levels, including those external to the organization.

Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

Assist program manage in developing program and acquisition documentation, creating program scheduling, tracking program status, evaluating operational and technical alternatives. Perform risk assessment and managing integrated test and evaluations.

Provide assistance in acquisition process on improvement initiatives.

Provided oversight and compliance review of acquisition documentation at all level of preparation. Assist government with coordination and advice in all area of communication acquisition and program management for Tier I II III and Tier IV programs.

Assist in vendor relationships including negotiating and controlling contracts track project deliverables Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Responsible for overall management of specific task order and insuring the technical solutions and schedules in the task order are implemented in a timely manner.

Multi-Function Workstation Engineer ManTech Field Engineering 06/2010-10/2012

Supported and supervised the daily sustainment of Software/Hardware on the

Distributed Common Ground System - Army (DCGS-A), platform. providing technical guidance, and training to DoD civilians, Contractors, and Military personnel; in the following areas; systems implementation repair/replacement, application integration/testing, and joining systems to the respects domain’s along with sustainment of all equipment and software attached to DCGS-A Platform.

Assists in planning, analyzing, reviewing, and integrating, software and hardware necessary to be implement in mission systems either government or commercial hosted solutions supporting infrastructure and information systems reviews complex and controversial Army/DoD enterprise information systems and networks to ensure that they meet mission needs.

Process exceptional knowledge of IT Infrastructure technologies, processes, methodologies and best practices, which include networking, cabling, servers, storage, telephony and virtualization and applies this knowledge to address Parsons present and future needs within the Enterprise IT Infrastructure.

Provided support to hardware and software support MAAS personnel in configuring BAE software for imagery mission.

Maintain software and hardware baseline for DCGS workstations. MFWE formulates plans, policies, and technical and programmatic guidance and documentation necessary for implementation of the mission systems migration.

Sr. Storage Area Network Manager. SAIC 05/2005-06/2010

Managing, installing and maintaining daily storage and backup on the Enterprise Data Center utilizing SAN 9990V, USP-V and AMS 1000, AMS 500 external storage array for a Continuity of Operations Procedures (COOP) sites in excess of 550 Terabyte of Data Storage. Design, installation and integration of IT Infrastructure throughout the Enterprise. Administer daily connection to HP blades, Unix T2000, VERITAS Netback up, Data Domain, Linux and Windows servers utilizing SAN storage technology along with the MDS 9513 SAN Cisco switch. Install, deploy, maintain, and improve the delivery systems, subsystems, and components for multiple units within the Army Theater Ground Intelligence Center-Central, (ATGIC-C).

Perform daily administrative duties on UNIX and Windows servers and workstations for a commerce firm supporting the U.S. Government utilizing a variety of software applications for gathering and distributing data.

Instrumental in developing the current, IED /VBIED and SCVBIED database on the Information Dominate Center (IDC) network.

Built and configured Domain Name System (DNS) servers, wrote script for automation of system applications.

Install, upgrade, repair and integrate hardware and software for operational readiness.

Built, configure and administer Apache servers for web interfacing.

Update system security level patching IAW AR-25-2 and DISA IAVA check sheet. Perform weekly security testing to verify that patches are successfully installed.

Project Manager/ Sr. SW/HW Integrator Object Sciences Corp 09/ 2002-05/2005

Project Manager/Sr. Integrator for Information Dominance Center (IDC), which later became the Joint Information Operation Center-Army (JIOC-A). Responsible for the planning, development and fielding of the IDC/JIOC-A systems. This included design, building the porotypes and implementing, testing and training personnel on how to use the applications on the systems. Worked with senior managers and developing and designing solutions based on the military goals and objectives. Ensures the proper infusion of emerging information technology to future C4/IT architectures as the platform transferred from IDC to JIOC-A.

Upon completion of the building Commercial of the shelf software and hardware, assisted in the development of the matrix for the software baseline load for clients and servers. Identifies and resolves service incidents, issues, questions and problems with all elements of the infrastructure system.

Identifies scope, budget, specifications and resources necessary to implement, identified infrastructure solutions for the Enterprise. Supervises, directs and coordinates the activities of less experienced infrastructure team members, providing technical advice and feedback. Performs quality assurance, validates and reviews the configuration of infrastructure solutions developed by others to ensure that the solutions met the Army needs.

This system would later be used for rapid deployment, in support of operation Iraqi Freedom and supported various organizations in theater. Provided JIOC/IDC system development recommendations which included defining system software/hardware as well as specific application software and appropriate network infrastructure. Assisted with allocating appropriate resources to meet functional intelligence, analyze user requirements and provide recommendations that address intelligence requirements. Planned personnel movement to and from CONUS/OCONUS and arranged for transportation, living quarters. Provided constant feed back to rear headquarter as it pertain to software/hardware issues.

Sr. UNIX Administrator/Integrator Bellsouth Inc 06/2000-08/2002

Daily monitored 20 onsite servers and 75 offsite UNIX workstations and servers running Sun Solaris 8, spanning the southeast region. Conducted nightly systems back up via cron jobs and shells script. Upgraded, repaired and integrated hardware and

software for operational readiness. Evaluated and tailored application programs/software packages to end user requirements. Built and managed LDAP and DNS server and Web/e-mail servers for end users account.

Maintained the section inventory account for office equipment and disbursement to out-source agency.

Field Software System Specialist L3/Ilex Communications 05/ 1999-06/2000

Engineered, planned and monitored a large Local Area Network (LAN) and Wide Area Networks (WAN) on a worldwide deployed All Source Analysis Systems (ASAS) for 513th MI Brigade.

Served as the system administrator for Trojan Sprite I and II, 64 terminals and Four Enterprise SUN server 3000/3500. Configured and installed software applications for daily operations. Added users, updated databases, and complete tape back-up recovery daily.

Trained military personnel in their support role as junior administrators on Solaris 2.5/6 Sun/Os operating systems and other applications software for Single Source Processor - SIGINT (SSP-S). Configured and installed software for Trojan Spirit II mobile satellite terminals utilizing UNIX 2.5/6 operational software.

Sr. Computer Specialist ManTech Field Engineering 08/1997-05/1999

Deployed, trained and supervised 18 highly trained operators in a 24 /7 telecommunication facility and provided messages to traffic National Security Agency (NSA) and other remote user to various locations throughout the world. Designed and implemented new methods, procedures, and systems (both automated and manual) to improve the process and flow of information within the company. Maintained and provided daily software and hardware support for 23 UNIX systems, two Windows NT terminals and six mobile satellite systems. Built, designed and installed local area network using the following peripheral devices: Cabletron hubs, repeaters, transceivers, Fluke meter and a variety of Hayes and modems that connected to various networks global. Developed and provided documentation of the system specifications, including system scripts, system installation procedures, system backup and recovery techniques and system test methods. Established operational databases, software configuration controls and system interfaces for computer system(s) assigned. Maintained file servers and network access. Documented and analyzed system anomalies to ensure optimum equipment performance.

U.S. Army Sr. Communication Chief 11/ 1975-07/1997

Advised the Commanding General (GC) on information management (IM) matters and exercises staff supervision over IM activities, to include all areas covered within the five Information Mission Area sub disciplines (telecommunications; automation, to include office automation; visual information; records management; and publishing and printing). As one the principle staff officers responsible for IM on all USARJ installations Evaluated IM resources to determine the adequacy of existing and programmed information processing facilities to meet the command's needs for C2 and contingency requirements. Provided advice and guidance on a wide range and variety of complex IT issues which included: interpreting IT policies, standards and guidelines, conducted analyses and recommended resolution of complex issues affecting the specialty area(s).

Served in various leadership roles while in the U.S. Army ranging from telecommunication operations chief for the Deputy Chief of Information Management U.S. Army Japan. Managed and supported over 5500 users throughout Japan and the Fareast. Advised the Commanding General (GC) on information management (IM) matters and exercises staff supervision over IM activities, to include all areas covered within the five Information Mission Area sub disciplines (telecommunications; automation, to include office automation; visual information; records management; and publishing and printing). Evaluated IM resources to determine the adequacy of existing and programmed information processing facilities to meet the command's needs for C2 and contingency requirements. Monitored all reportable automation equipment, reviews, provided input and directed the implementation of the USARPAC Command, Control, Control and Computer Information (C4I) Systems

Modernization Plan for Command Exercises. Managed overall responsibility for the USARJ Information Management Steering Committee and Information Working Groups. As a program director and member of the USARJ, I administered the budget programs within the DCSIM scope of responsibility. Planned and supervised the installation and operation for over 5000 UNIX/Windows computer systems, satellite network and PBX phone bank. Coordinated with staff and subordinate personnel for updates and requirements. Developed, planned and implemented telecommunication network. Coordinated with other military agencies pertaining to equipment, networks, configuration and management. Identified their needs and capabilities to support joint missions and communicated the requirement to the commanding staff prior and during exercise deployments. Interfaced on a regular basis with Army Reserve, other U.S. service components and civilians agencies. Sponsored quarterly coordination meetings with Japan Ground Self Defense Force elements to request and provide signal support for combined exercises. Requested and allocated personnel and communication access from various Reserve and National Guard element to support joint exercise within Japan and the Far East to include interfacing with various supply agencies for equipment in supporting three major annual exercises.

Education

Central Texas College, Japan

Georgia Military College

City College of Chicago, ILL

Coahoma Jr. College, Clarksdale, MS

Professional Training/Certification

Currently finishing up PMP Certification

Windows 10 installation configuration Certification

VMware VCP6-DCV Certification

Dell Advance Storage Area Network (SAN)

Security plus Certification

Microsoft Project Manager Certification

DCGS-A 3.1.6 Certification

HP 3Par Advance storage

DELL Advance Storage Certification

REM/Retina Certification

Managing IBM System x and Blade Center Servers

IBM Systems Director 6.2

Certified Linux RHEL5

Netbackup 6.5 Certification

Certified Storage Area Networking Concept (SAN)

Hitachi Boot Camp Enterprise Storage Administration

Hitachi Data Enterprise storage Systems (9900V)

Java Fundamental Course SL-110

HP Blade Solutions I –II and HP Enterprise Virtual Array (EVA)

Taclane Installation, Security Course, General Dynamic

UNIX System Networking and TPC/IP Networking Sun Systems Course

UNIX System Administrator Course I and II

INMARSAT Satellite Terminal Course

Network Control Course

System Network Architecture and Design

Intelligent II Course Handling Classified Document

Advance Communication systems leadership course

System Approach to Training Course Certification

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