Bruce Herron
***** ********* ***** ****** ******, CA 92555
949-***-**** ac8o8p@r.postjobfree.com
OBJECTIVE:
Looking to join a team-oriented organization that will utilize my strengths and experience, and also challenge me to grow.
WORK EXPERIENCE:
March 2014-Present Linq3 Technologies, LLC Long Beach, CA Senior UNIX Administrator
• Part of a small team of UNIX admins that manage and deploy systems and environments related to various state lottery “Pay at the Pump” systems.
• Provide support for several environments for development, QA, UAT and Production.
• Provide development staff with diagnostic information from logs and database queries.
• Provide technical resolutions for trouble tickets from end-users. May. 2005-Present OC Network Support Foothill Ranch, CA Owner/Operator of OC Network Support
● Provide ongoing/onsite general computer and system administration for small and medium-sized businesses in Orange County
● Provide Managed Remote Monitoring Services to client Servers, Workstations and Networks
● Create, plan and design solutions tailored to specific needs
● Provide remote assistance when needed via phone and remote control services
● Create and maintain documentation of network and systems changes
● Manage domains, DNS, VPN, SSH access, Backup solutions and Remote Access
● Assist clients as needed for all Information Systems needs Mar. 1994-Mar . 2005 ICU Medical, Inc San Clemente, CA Network Manager
● Decision-maker and strategist for I.T. Department for multi-site international company of 500+ employees
● Responsible for management of all facets of the I.T. Department for all sites
● Department Head and Manager of I.T. staff and budget
● Key member of Transition Team designed to integrate acquired organizations into Company infrastructure and culture
● Designed and implemented new technology solutions to streamline operations and reduce operating costs
● Planned, upgraded, expanded and maintained all computer network systems
● Selected and implemented all disaster recovery and backup systems
● Responsible for all storage management – File Servers, Mail Servers, NAS
● Responsible for all electronic communication – Web, SMTP (email), DNS/Domain Management, FTP, SSH, SFTP, VPN, Site-to-Site WAN, Helpdesk system and financial systems
● Implemented Citrix server farm for secure application delivery to all remote sites and mobile users
● Selected and implemented effective anti-virus and anti-trojan strategies
● Responsible for all security approval and administration duties enterprise-wide
● Decision-maker for Information Security-related policies and changes
● Implemented monitoring systems to assure uptime of critical systems 24/7
● Implemented cost-controlling desktop automation for licensing compliance, PC deployment, imaging, configuration changes and PC inventory and standardization while maintaining minimal I.T. staff
● Implemented helpdesk system for responsive centralized trouble ticket creation, tracking and resolution
SKILLS:
● Environments: Windows 95/98/Me/NT/2000/Server 2003-2012/XP/7/8/10, FreeBSD Unix, Linux, Novell Netware, VMWare, VirtualBox, Active Directory, NDS, LDAP, Citrix Metaframe/XP, Altiris and MS Exchange.
● Devices: Cisco routers, switches, firewalls, Wireless Access Points, and VPN Concentrators, Watchguard, Checkpoint, Ravlin, Vyatta, Wireless barcode readers, HP Jetdirect, Konica/Minolta Print Servers.
● Tools: Norton Ghost Enterprise, Altiris Deployment Manager, Fabric, Tripwire, Snort, Symantec EndPoint Protection, MS Office, Outlook, Bash, Ethereal, TCPDump, Kismet, Netstumbler, Ubuntu, Debian, Fedora/Redhat, ddrescue, logwatch, Shell scripting and many other tools.
ACCOMPLISHMENTS:
● Provided Corporate I.T. Strategic direction aligned with Company-wide goals and initiatives.
● Rapidly provided strategies to accommodate new infrastructure requirements (i.e. New T1/T3/Frame Relay/Secure VPN tunnels/private WAN for new ERP and cell phone systems.) Migration from NDS to Active Directory. Migration from Novell Groupwise to Microsoft Exchange.
● Designed and implemented all Internet connectivity and security enterprise-wide. Consolidated disparate backup systems to enterprise-wide system, affording easier management and lower costs. Key member of Transition Team to Quickly evaluate and integrate all systems from newly-aquired sites into Corporate-adopted systems.
● Provided all firewall and network security to all sites. Constantly reviewed and upgraded storage systems to accommodate rapid growth and Corporate goals.
● Authored and maintained all Corporate-level I.T. policies and procedures for User Community and I.T. staff.
● Setup Helpdesk ticketing system to effectively track and complete help requests with and setup metrics for measurement of efficiency.