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Customer Service Data Entry

Location:
Seattle, WA
Posted:
March 06, 2019

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Resume:

COVER LETTER

Paula Shannon

ac8o6z@r.postjobfree.com

206-***-****

**-**-****

Paula J. Shannon

***** **** *** *, #***

Tukwila, WA 98188

206-***-****

To Whom It May Concern:

I am applying for the open position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience.

Please find my resume attached.

I can be reached at the number above or at my email address ac8o6z@r.postjobfree.com.

Sincerely,

Paula Shannon

Paula J. Shannon

15144 65rh Ave S, #408 Tukwila, WA 98188

Contact No :206-***-****

Email : ac8o6z@r.postjobfree.com

Academic Details

• Graduated, Rio Mesa High School

90%

1987

Work Experience

•Habitat for Humanity - Renton

Volunteer – Dates: Apr 2016 - Jun 2018

Office support volunteer. I assisted with Data Entry, Answering Phones, and a variety of general clerical needs within the office, as needed.

•Fidelis Communications

Customer Service - Office Admin. – Dates: May 2014 - May 2015

Duties Included: Customer Service on phones & to walk-ins; Back-up Dispatcher; Procurement; Office Inventory/Organization

•Integra Telecom

BTS Customer Support Rep. – Dates: Sep 2009 - Apr 2014

My duties at Integra Telecom were the same as at Eschelon Telecom. Integra took over Eschelon in September 2009 and my duties remained the same, after we became Integra Telecom.

•Eschelon Telecom

BTS Customer Support Rep. – Dates: Jul 2005 - Sep 2009

Answered calls from our BTS: Business Telephone Systems customers, that were experiencing problems with their phone systems. I troubleshooted the problems and opened a computer generated dispatch ticket, if tech dispatch was required. Also, I was a back-up BTS Technician Dispatcher.

Business References

NiCole Anderson - Habitat for Humanity

206-***-****

Scott Wittstock - President Fidelis Communications

206-***-****

Scott Oyer - Previous Manager at Integra & Eschelon Telecom

206-***-****

dcx

(Paula Shannon)



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