Customer Service Data Entry
Resume:
COVER LETTER
Paula Shannon
ac8o6z@r.postjobfree.com
Paula J. Shannon
Tukwila, WA 98188
To Whom It May Concern:
I am applying for the open position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience.
Please find my resume attached.
I can be reached at the number above or at my email address ac8o6z@r.postjobfree.com.
Sincerely,
Paula Shannon
Paula J. Shannon
15144 65rh Ave S, #408 Tukwila, WA 98188
Contact No :206-***-****
Email : ac8o6z@r.postjobfree.com
Academic Details
• Graduated, Rio Mesa High School
90%
1987
Work Experience
•Habitat for Humanity - Renton
Volunteer – Dates: Apr 2016 - Jun 2018
Office support volunteer. I assisted with Data Entry, Answering Phones, and a variety of general clerical needs within the office, as needed.
•Fidelis Communications
Customer Service - Office Admin. – Dates: May 2014 - May 2015
Duties Included: Customer Service on phones & to walk-ins; Back-up Dispatcher; Procurement; Office Inventory/Organization
•Integra Telecom
BTS Customer Support Rep. – Dates: Sep 2009 - Apr 2014
My duties at Integra Telecom were the same as at Eschelon Telecom. Integra took over Eschelon in September 2009 and my duties remained the same, after we became Integra Telecom.
•Eschelon Telecom
BTS Customer Support Rep. – Dates: Jul 2005 - Sep 2009
Answered calls from our BTS: Business Telephone Systems customers, that were experiencing problems with their phone systems. I troubleshooted the problems and opened a computer generated dispatch ticket, if tech dispatch was required. Also, I was a back-up BTS Technician Dispatcher.
Business References
NiCole Anderson - Habitat for Humanity
Scott Wittstock - President Fidelis Communications
Scott Oyer - Previous Manager at Integra & Eschelon Telecom
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(Paula Shannon)
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