Shannon Vijay
** **. **** *****, ***** View County
Cell: 403-***-****
Email: ac8o6f@r.postjobfree.com
Profile
I am a dedicated and hardworking individual who is eager to learn new skills and take on new responsibilities within your organization.
Work Experience
First Calgary Financial Calgary, Alberta February 2018 – February 2019 Member Assistance Representative
• Greets guests, assists and directs to appropriate personal
• Runs and review member account reports as required
• Ensure policies and procedures are met for legal and privacy requirements
• Assist customers with day to day banking
• Book appointments and assist in end of day branch balancing
TD Canada Trust Calgary, Alberta July 2015- February 2018
Customer Relations Coordinator
• Provide organized and efficient support to new and potential clients
• Answer phone calls and appropriately direct to internal personnel
• Welcome clients, directing clients to appropriate sales representatives
• Providing assistance with opening and closing the branch
• Coordinate and plan branch activities
• Responding to inquiries on basic TD products and services
A-A Windows and Doors Repair Calgary, Alberta Dec 2012- Aug 2015
Administrative Assistant
• Answered telephone, directed inbound and outbound calls
• Maintained confidential records and employee files
• Research and assist with preparation of motion, policies and procedures
• Prepared documents, reports and invoices
• Negotiated prices, terms of sales and service agreements
Education
Athabasca University, Bachelors of Human Resource Management, anticipated graduation: 2022
Skills and Abilities
• Strong interpersonal skills
• Excellent ability to adapt to difficult situations
• Excellent organizational skills
• Energetic and driven
• Motivated team player
• Customer service expertise
Reference available upon request