OBJECTIVE
Obtain a Software QA Analyst position allowing me to apply my skills and contribute to the success of a company
SUMMARY OF QUALIFICATION
●Eight + years of progressive Software QA/ Testing experience in testing Web-based and Client/ Server applications.
●Strong experience in testing a variety of applications for Telecom domain, Enterprise ( CRM, CVM,E-Commerce), Financial (online banking, accounting), and Insurance (P&C claim workflow)
●Strong experience in QA Testing Methodologies for Functional, Regression, System/ Integration, Security, End to End testing in Agile (Scrum and Kanban)
●Hands on experience in Manual Testing using HP QC, JIRA, and other bug tracking tools
●Deep knowledge of SDLS (Waterfall and Agile), and Quality Assurance concepts
●Strong experience in QA documentation, tests design, test cases creation and execution
●Practical knowledge in Back-End Database testing ( SQL queries, stored procedures)
●Practical knowledge of DBMS, SQL (Oracle 11i, MS SQL Server 2008, MS Access, TOAD) and MS Windows OS
●Basic knowledge of programming languages (VB script, C#,C++, .NET, Java script, HTML, XML), and Web and Internet Protocols (TCP/IP, FTP, FTPs, SOAP, HTTP, HTTPs)
●Ability to run multiple projects with changing priorities, work under pressure, meet deadlines, and multi-task
●Exceptional problem-solving ability and organizational skills
●Excellent verbal and written communication skills
●Highly motivated and proactive
TECHNICAL BACKGROUND
Testing Tools: JIRA, HP Quality Center 10.0, Bugzilla, Postman for Api testing
Operating Systems: Windows XP/7/8 /10
Databases: MS SQL Server 2008, Oracle 11i, MS Access, TOAD
Programming Languages: VB script, C#, .NET, Java script, HTML, XML, SQL
RELATED WORK EXPERIENCE
November 2014 - February 2019
Upstream Works Software Inc.
QA/ Software Analyst (Full Time)
Vaughan
●Provided Software Quality Assurance and tested complex Telecommunication Omnichannel software and Integration with CRM and with CISCO SocialMiner
●Tested on various platforms including Mobile Android and iOS to test for responsive design and accessibility
●Performed Manual Front-end and Back-end testing of a software when new features are constantly integrated
●Analyzed feature design requirements, developed and executed test strategies, test plans/cases and estimated test schedules
●Participated in Sprint plannings, team stand ups, design review and retrospective meetings to understand technical and functional system overview, clarify design specifications, and address defect resolutions
●Performed smoke, functional, system and system integration testing against select browser and OS combinations (cross-browser, cross-platform), as well performed API testing using Postman
●Was responsible to identify, communicate and mitigate QA related project risks
●Ensured that system tests are successfully completed and documented and all problems are resolved. Created multiple QA documentations including setups of a new features and test documentations.
●Performed Regression, Release and Patch testing, logged bugs using Jira, monitored defects and bugs throughout bug life cycle
●Performed code pull, merge from developer branch using GIT Bash
Platform/Tools: Windows 10, Jira, Jenkins, Postman, Jmeter, SQL Server 2006, 2008, Slack, Excel, Word, Notepad++, GIT Bash, Toggl.
September 2012 - November 2014
Smart Testing solution
QA/ Software Tester (Contract)
Toronto
●Provided Software Quality Assurance and tested complex Financial, and Insurance claim workflow applications
●Performed Manual Front-end and Back-end testing of Web-based applications
●Participated in cross team and design review meetings to understand technical and functional system overview, clarify design specifications, and address defect resolutions
●Analyzed feature design requirements, developed and executed test cases, validated results, logged, analyzed, and monitored defects and bugs throughout a project life cycle using HP QC
●Performed Functional (GUI, Security, Billing procedures) and System Integration testing for financial online banking
●Participated in User Acceptance tests preparation, execution, and incident identification for e-Commerce
Platform/Tools: Windows XP/ 7 /8, Oracle 11i, HP Quality Center 10.0, XML
February 2010 - July 2011
QA/ Software Tester
Reality Software Inc
Toronto
●Performed testing Accounting and CRM applications
●Analyzed business and functional requirements, developed test strategy, test scenarios and test cases according to product functional specifications
●Performed Functional, Regressing (GUI, Security, Browser compatibility), System Integration, and End to End testing
●Executed test cases, identified, reported and tracked bugs and defects, maintained fixes using Bagzilla as a defect management tool
●Verified, and analyzed data integrity in the database tables, executed SQL queries during Back-end database testing for CRM modules
●Performed Functional, Security, Browsers Compatibility, Usability testing of a Web-based on-line Student Loan application
Tools/ Platforms: Windows XP/ 7, Microsoft SQL Server 2008, Bagzilla
February 2008 - April 2009
QA/ Software Tester (Contract)
Bank Leumi
Tel-Aviv, Israel
●Performed financial products enhancement testing
●Analyzed requirements, developed and executed test cases
●Validated results, analyzed, and reported defects using JIRA
●Performed Functional, System Integration, Regression, and End-to-End testing
●Actively interacted with business analysis and development group
●Platform/Tools: Windows Vista/ XP, Mercury/HP Quality Center 8.2, XML TOAD, Oracle 11i, SOAP Sonar, XML
COMPUTER COURSES
Automation with Selenium In Progress
(Online course)
HP Quality Center
(Training), Toronto
2012
SQA -Software Quality Assurance
(Ness college, Netanya, Israel )
2007-2008
GENERAL EDUCATION
Bachelor in Business Administration
Netanya Academic College, Netanya, Israel
REFERENCES AVAILABLE UPON REQUEST
2000 - 2004