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Customer Service Sales

Silver Spring, MD
March 06, 2019

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Fatou Jallow

***** **** **

Apt ***

Silver Spring, MD 20904

Phone # 301-***-****

Cell# 240-***-****


Highly motivated professional with excellent customer service skills and strong ability to turn complex problems into solutions. Accomplished sales leader with a track record of success.


Organized and detail-oriented; knack for understanding procedures and logistics

Highly creative, self motivated team player with excellent interpersonal skills

Strong skills in time management, prioritizing tasks, and meeting deadlines.

Knowledgeable in Microsoft word, Excel and Access


Communication & people skills

Consistently maintain a positive attitude and enjoy helping people

Cooperatively work with others to produce and deliver required work

Exceptional command of the English language with strong written and transcription skills

Produce quality work even when under extreme time pressure and deadlines

Provide information and brochures about services offered

Very accurate and rapid keyboarder

A problem solver who quickly grasps complex situations and turns them into manageable tasks


Montgomery college: Rockville MD, General studies September 2004 - May 2007

University of Anchorage Alaska, computer information, August 2001 – December 2003

Gambia Technical Training Institute, Banjul The Gambia, Diploma in Law, July 1996 – June 2000

Gambia High School, Banjul The Gambia, High School Diploma September 1991 – July 1996

Work Experience

Sales Associate - Nordstrom: Washington DC 9/5/2015 – present

Receptionist - Neighborhood Association Corporation of America, Baltimore, MD 6/2010 – 8/2015

UNUS Transportation & Services LLC, Manassas VA 9/2008 – 5/2010

Teller – SunTrust Bank, Silver Spring, MD 1/2005 – 2/2008

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