SENIOR PRODUCT MANAGER
*** *** ******** *****, *******, FL 34698
Detail oriented, critical thinker and hands on project manager with more than ten years of product management experience in software development and process improvement. Proactively indentify and address process improvement needs throughout the software development life cycle to increase productivity and revenue. Working with multiple business units and clients to solve problems and build platforms while promoting strategic growth.
AREAS OF EXPERTISE
Project Planning and Management
SCRUM Development Team Certified
Business to Business Development
ASIS Award of Merit Recipient (2010)
Advanced Problem Solving
Motivational Team Leadership
Training and Development
Process Improvement Analysis.
Policy Creation and Implementation
Microsoft Office (PowerPoint, Access, Excel, Word, Visio & Outlook), Quick Base, XML, Oracle Forms, Oracle Discoverer, C*CURE, EMBTrust, Adobe Photoshop, JIRA
Powerchord, INC St. Petersburg, FL 10/2017 – Current
Senior Product Manager
Created product plan for new automated marketing SAAS platform. Worked directly with clients, business units and engineering to create product documentation. Created launch timeline, feature list, prioritization and go to market strategy for marketing SAAS platform. Worked with other product managers to ensure unity across companywide technology endeavors. Created design documents, full requirement documents, wireframe mock ups, test cases, policies and procedures for a new marketing SAAS platform.
Guided new user dashboard project from inception to launch to provided low cost high impact value to existing and new clients.
Worked with engineering to design new SAAS platform feature and architecture from the ground up.
Nationwide Title Clearing Palm Harbor, FL 03/2013 – 10/2017
Lead Product Manager
Maintained oversight of and ran the day to day operations of the Product Management Office as well as all project management. Coordinated with all business units to ensure new software development worked seamlessly across the company. Oversaw multiple project managers and software development teams simultaneously to ensure all software was built with a future forward design. As needed, took on a senior consulting role for our clients, vendors and partners to help build applications to expand into new lines of business. Created design documents, full requirement documents, wireframe mock ups, test cases, policies and procedures for all new software.
Helped implement SCRUM into the software development methodology leading to an increase in productivity and client satisfaction.
Championed a software development lifecycle policy that met the correct business coordination, testing and deployment standards.
The McGraw-Hill Companies East Windsor, NJ 02/2009 – 12/2012
Corporate Security Console and Projects Supervisor
Coordinated with over 140 offices internationally to create designs and project plans to meet local security standards. Acted as security product manager to coordinate with IT teams both in house and offshore to create and modify software to meet growing and changing compliance regulations. Managed multiple teams in the US and internationally, while making sure that multiple projects were meeting their timelines and budgets.
Successfully managed a software migration from C*CURE 8000 – C*CURE 9000 across 130+ plus offices globally while meeting compliance for every office’s home country’s local laws and regulation. This was accomplished without an impact to business.
Created corporate compliance standards that met the standards of the regulatory agencies of more than 15 countries.
Circuit City Princeton, NJ 05/2005 – 02/2009
Security Projects Supervisor
Coordinated with multiple regional offices to ensure sure that proper information security and loss prevention practices were being maintained. Created policy and procedure to make sure corporate data was secure while conforming to all federal and local regulations relating to privacy and data. Liaised with the legal office and local law enforcement to make sure that security practices were staying ahead of any oncoming regulations. Created and managed projects to implement new security policies and practices across the region.
Successfully managed a project to update all security policy and procedure to be compliant with the Patriot Act.
Created a new training system that taught store employees how to notice loss and decreased loss by 14% over a 6 month period.
New Jersey State Senate, 14th Congressional Office Hamilton, NJ 06/2001 – 05/2005
Managed the day to day operations for the Senator’s Office. Coordinated and handled intra-office communication. Managed office procedures and protocols. Worked with multiple other government agencies to coordinate resource allocation and scheduling.
Worked with the State Senator and Rutgers University to setup an event fundraising for the universities’ hydrogen fuel cell prototype.