CHARLOTTE GAO

New York, NY ***** ● ac8nys@r.postjobfree.com ● 929-***-****

EDUCATION

Baruch College CUNY, Zicklin School of Business New York, NY 8/2017-12/2018

Bachelor of Business Administration in Statistic and Quantitative Modeling,

Major GPA: 3.80 /4.00 Dean’s List: 2018 Spring Semester

Coursework:

Regression and Forecasting Models for Business Applications, Business Statistics II, Object-Oriented Programming I, Database Management Systems, Data warehousing for analytics, Quantitative Decision Making for business I, Corporate Finance, Marketing Research

Borough of Manhattan Community College New York, NY 7/2015 – 5/2017

Associate in Science in Business Administration,

Major GPA: 3.93/4.00

Dean’s List: 2015 Fall Semester 2016 All Semester 2017 Spring Semester

ACADEMIC PROJECTS

Database Management Systems Spring 2018

Member of Project Team: MS Access, SQL

Planned a narrative description of business including problems and opportunities begin addressed

Designed logical and physical modeling diagram that turned requirements into entities

Developed a database application from the normalized set of relations that met the needs

Implemented the application by creating forms and reports for the core business processes that eliminated the need for using paper log sheet

EXPERIENCE

Cherry Sushi and Grill Fort Mill, SC 9/2016 – Present

Manager

Cleared the business accounts bills due at restaurant, checked all invoices.

Resolved customer’s issues and complaints, negotiated contracts with vendors

Accomplished restaurant human resource objectives by recruiting, training scheduling

Met restaurant financial objectives by forecasting requirements

Dragon Express Charlotte, NC 3/2006 – 6/2016

Manager

Planned menus by consulting with chefs, estimated food costs and profits; adjusts menus

Communicated job expectations by planning, monitoring, appraising, and reviewing job contributions, resolved customer’s issues and complaints

Slashed payroll administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services

LEADERSHIP&ACTIVITIES

Accounting Club, Senator, BMCC 1/2017 – 5/2017

Helped organize the group evens and selected speaker before the club began

IRS For Food bank, Volunteer, Food Bank NYC -Restoration Plaza 2/2017 – 4/2017

Helped Low-income people to prepare and file their taxes

American Legion post 69, Volunteer, Bread of life 4/2008 – 3/2009

Prepared and served food for homeless people in town

SKILLS AND LANGUAGES

Skills: Intermediate in SQL, VBA, C++, My SQL, Pentaho. Proficient in MS Access, Excel, Word, PowerPoint

Languages: Fluent in Mandarin, Cantonese, Fu Zhou, English

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