LAKESHA DANIELLE HART

PO Box ***, Lonoke, AR ****6 C:501-***-**** ac8nxn@r.postjobfree.com

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Professional Summary

I am an enthusiastic, positive, and educated individual offering more than six years of professional experience through planning, organizational and time management skills. Successful in multi- tasking, with the competent ability to discern possible obstacles. I am a competitive individual with the ability to work within a team and able to perform under pressure; all while seeking to please my employer through daily objectives. I am a well-organized individual who is very passionate about the job that I am performing. I continually maintain a positive attitude while interacting with demanding clients.

Skills

Team building

Invoice Processing

Advanced Clerical Knowledge

Multi-line Phone

Filing and Data Archiving Customer Service- Oriented Microsoft Office Suites

Excellent Communication Skills

Accurate and Detailed

Critical Thinker

Adaptable

Excellent Planner and Coordinator

Works well under pressure

Professional

Public Relations

Proficiency

Travel Administration

Project Planning

Work History

Student Account Representative May 2018-Present

Philander Smith College Little Rock, AR

• Disperse student refunds

• Collect on student accounts

• Prepare payment plan options for students

• Receive student payments

• Provide students with financial awareness

• Assist with billing of student’s accounts

• Provide support functions pertaining to the Business Office Executive Assistant to President February 2018 -May 2018 Robert Half Staffing (Philander Smith College) Little Rock, AR

• Plan and coordinate logistics and materials for board meetings, committee meetings, and staff events.

• Coordinate domestic and international travel arrangements, including booking air travel, hotel and ground transportation.

• Coordinate phone and face to face interviews.

• Answer and manage incoming and outgoing calls while recording accurate messages.

• Assess urgency and priorities before accepting or declining appointments and meetings with the chair.

• Screen all visitors and direct them to the correct employee or office. LAKESHA DANIELLE HART

PO Box 418, Lonoke, AR 72086 C:501-***-**** ac8nxn@r.postjobfree.com 2

• Obtain signatures for financial documents and internal and external invoices.

• Possessing strong interpersonal skills, leadership, and problem-solving skills.

• Manage work study students and evenly delegated work assignments.

• Take meeting minutes for weekly Executive Cabinet meetings. Executive Assistant I June 2016- January 2018

University of Arkansas for Medical Sciences- College of Medicine Little Rock, AR

• Plan and coordinate logistics and materials for board meetings, committee meetings, and staff events.

• Order and distribute office supplies while adhering to a fixed office budget.

• Coordinate domestic and international travel arrangements, including booking air travel, hotel and ground transportation.

• Coordinate phone and face to face interviews.

• Answer and manage incoming and outgoing calls while recording accurate messages.

• Assess urgency and priorities before accepting or declining appointments and meetings with the chair.

• Screen all visitors and direct them to the correct employee or office.

• Obtain signatures for financial documents and internal and external invoices.

• Update CV in FacFacts as well as keep up with CME hours.

• Possessing strong interpersonal skills, leadership, and problem-solving skills. Administrative Analyst June 2014- June 2016

University of Arkansas for Medical Sciences- ACHI Little Rock, AR

• Assist in presentation preparation.

• Planned and coordinated logistics and materials for meetings.

• Coordinate domestic and international travel.

• Catering for various meetings and events.

• Coordinated both phone and in- person interviews.

• Greeted numerous visitors, including Government officials, VIP’s, vendors etc.

• Maintained a clean reception area.

• Coordinated, scheduled, and arranged meeting and travel calendars.

• Data entry, maintained contact lists, while possessing strong interpersonal skills. Access Coordinator July 2013- June 2014

University of Arkansas for Medical Sciences- Appointment Center Little Rock, AR

• Worked under minimal supervision and provided comprehensive support for patient care activities.

• Verified insurance coverage and responded to the requirements of third party payers

• Maintained current with hospital regulations.

• Provided great customer service by registering patients for appointments and data entry. LAKESHA DANIELLE HART

PO Box 418, Lonoke, AR 72086 C:501-***-**** ac8nxn@r.postjobfree.com 3

Fixed Income Comparison Clerk November 2012- March 2013 Stephens Inc. Little Rock, AR

• Entered trades from different brokers

• Compared trades from different brokers

• Opened checking, trust, savings, joint, and minor accounts

• Mailed out confirmations to clients

• Data entry

Support Specialist November 2011 – January 2012

Arkansas State Medical Board Little Rock, AR

• Daily Deposits

• Data Entry on Excel spreadsheet

• Contact Doctors and their assistants for forms needed to renew licenses

• Enter physician data into MedSuite excel

• Update Physician files for orders that may be needed

• Print DEAs

• Retrieve attestations

Item Processing Clerk December 2009- August 2011

Fidelity Information Services Little Rock, AR

• Pull 814 (NSF) statements for 100+ banks

• Create the NSF statements

• Mark checks with encoding reason

• E-mail banks and inform them that their statements are ready to be printed

• Print IRDs and mail them to banks and the fed

• Verify files that have been exported and sent to the Fed

• Talk with banks and supervisors to ensure customer satisfaction

• Intercept incoming mail and packages

Professional Teller August 2008- December 2009

Bank of America Little Rock, AR

• Performed great customer service

• End of day transaction balances

• Opening and closing of accounts

• Maintain bank guidelines

• Answering the phone

• Bank opening and closing procedures

• Cross training for loan specialist

Line Cook II May 2007- August 2008

Dallas Country Club Dallas, TX

• Prep the line for service

• Prep the buffet for service

LAKESHA DANIELLE HART

PO Box 418, Lonoke, AR 72086 C:501-***-**** ac8nxn@r.postjobfree.com 4

• Prep the omelet station for service

• Prep the taco bar for service

• Prep the pizza station for service

• Communicate with Members

• Communicating with the Chefs to make products better Personal Service Representative August 2006- December 2006 Pulaski Bank/Iberia Bank Little Rock, AR

• Maintain bank guidelines while providing professional customer service

• End of day transaction balances

• Cashier duties and cash handling

• ATM balancing, opening and closing accounts

• Cross selling bank products

• Bank opening and closing procedures

• End of day transaction balances

Professional Teller May 2004- July 2006

Bank of America Little Rock, AR

• Performed great customer service

• End of day transaction balances

• Opening and closing of accounts

• Maintain bank guidelines

• Answering the phone

• Bank opening and closing procedures

Education

Master’s in Education: Physical Education December 2016 University of Arkansas- Fayetteville, AR

Bachelor of Science: Health Sciences (exercise sciences) May 2013 University of Arkansas- Little Rock, AR

Associates of Arts: Culinary Arts June 2008

The Art Institute- Dallas, TX

Associates of Science: Health Sciences May 2002

University of Arkansas- Beebe, AR

Affiliations

Delta Sigma Theta Sorority Incorporated

Big Brothers Big Sisters of Central Arkansas

Harambee Honors Academic Award

Sickle Cell Support Services President at the

University of Arkansas at Little Rock

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