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Self Employed Customer

Mississauga, ON, Canada
March 03, 2019

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Raj Wanzah

**** ***** ***** ****

Mississauga, ON L5N 6W5



Bachelor of Arts, Major: Economics, Brock University, 2007

OSSD, Meadowvale Secondary School, 2004


Salesforce, AS400, Oracle, PeopleSoft, MS Word, Outlook, Excel (spreadsheets, formulas, filtering)


Self Employed/ Temp Worker/Sound & Ent./General Labour May 2017- Present

Iron Mountain Feb 2016 - Jan 2017

Collections Specialist (Contract)

Performed business to business collection calls on overdue accounts

Prepared monthly ageing reports for all customer

Handled ad hoc request from customers ( preparing credit memos, handling write offs, statement requests)

Achieved 120% of assigned monthly collection targets

Resolving pricing issues with customers; creating cases in SalesForce system

Handling customer inquiries and resolving AR issues

Posted weekly credit card payments

Monitored customer inventory and resolved inventory issues

TST Overland Express. Jan 2015 - Jan 2016

Accounts Receivable Analyst (Contract)

Reviewed customer credit applications, approve credit limits

Worked with 3 different division of Transforce (Canadian Freightways, TST Overland, Dynamex)

Reduced average DSO from 55 to 44 days

Prepared monthly ageing reports for customers

Handled high volume B2B collection calls (30 to 40 per day)

Placed accounts and shipments on hold, freeze accounts that have overdue receivables

Responsible for $1.1 million monthly ageing report

Self Employed/ Temp Work Dec 2013 – Nov 2014

Collectcents Inc. Jan 2012 –Dec 2012 Collections Representative

Made outbound calls to various debtors on behalf of Rogers and Telus

Responsible for achieving monthly targets

CRS INC. Apr 2009 - Nov 2011

Senior Collections Representative

Made high volume of outbound collection calls on behalf of client (CapitalOne, CIBC, SEARS)

Achieved on average 150% of monthly collection target

TST Overland Express. Nov 2007 - Jan 2009

Junior A/R Clerk

Performed B2B collection calls

Assisted with cash applications as required

Performed reconciliations as required.

** References Available Upon Request

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