Security Officer Data Entry

Heidi Surette

*** ****** *** **, **** River, Alberta

403-***-**** *************@***.***

PROFESSIONAL SUMMARY

Experienced Human Resources professional with a passion for taking initiative and managing multiple projects in fast-paced environments. Consistently demonstrates a high level of organization by establishing priorities, meeting deadlines, and ensuring all projects and tasks are completed on time with 100% accuracy.

SUMMARY OF SKILLS AND QUALIFICATIONS

Payroll Data Entry

Records Management

Performance Management

Teamwork & Collaboration

File Management

Onboarding & Training

Client Service Relations

Technological Aptitude

Drafting Documents & Letters

Microsoft Office

Scheduling & Time Management

Self-Motivated & Reliable

EMPLOYMENT HISTORY

Junior Field Accounting Clerk March 2016 – March 2018

Jacobs Industrial Services Ltd., Lacombe County, Alberta

Meticulously processed daily payroll for up to 300 employees in Access and Microsoft Excel spreadsheets, ensuring correct coding and employee hours were entered in a timely manner

Completed the onboarding packages for new hires, including benefits, direct deposit forms and tax forms

Maintained employee records and files, tracking essential dates related to key human resources matters, including but not limited to:

oBenefits & Vacations

oLay Offs & Terminations

oTax & Payroll Deductions

Monitored employee safety tickets and certifications were valid and up to date, reporting any issues and concerns to supervisors

Proactively recorded daily attendance within a limited time frame, distributing attendance reports to the employee’s supervisor

Processed all vacation request forms and ensured delivery to supervisors for timely approval

Converted over 8,000 hard (paper) files into a digital database with 100% accuracy

Personal Support Worker June 2008 – January 2018

Private Client, Alberta & Nova Scotia

Continuously communicated with clients, observing and reporting on client conditions, helping to proactively identify and resolve any issues

Supported clients with special needs in their daily life, including cleaning, feeding, attending medical appointments, etc.

Developed and helped to deliver care plans specific to the clients individual needs

Demonstrated respect and sensitivity to the physical, social, cultural, spiritual and psychological effects of the client and their family

Organized the clients recreational and social activities, ensuring the client had a positive and fulfilling environment

Security Officer January 2012 – March 2016

Dow Chemical, Lacombe Country, Alberta

Proactively patrolled the work site, monitoring 15 CCTV’s every hour for potential threats to site personnel safety

Maintained daily logs and reporting with 100% accuracy, ensuring all documentation was submitted to the supervisor in an organized fashion

Dispatched calls to emergency services for site personnel in medical distress, relaying critical information to the 911 operator

Security Officer September 2010 – January 2012

Paladin Security, Fort McMurray, Alberta

Conducted security patrols at the Syncrude job site on a rotating schedule

Continuously used strong communication, problem solving, decision making and interpersonal skills in a unique environment

Front Desk Manager March 2000 – January 2012

Rodd Colony Harbour Inn, Yarmouth, Nova Scotia

Processed accounts receivable and payable, depositing checks up to $10,000, completing weekly reconciliation reports

Created scheduling for up to 6 staff members, ensuring proper coverage in key areas

Resolved customer complaints and concerns with tact and professionalism

Operated a multi-line phone system, fielding up to 100 calls per day

Lead a variety of clerical and administrative duties, including creating key business documents, photocopying, receiving and sending mail and faxes, as well as ordering office supplies

EDUCATION

Human Resources Administration Diploma Completed 2015

Mactech College, Nova Scotia

Courses Included:

-Staffing

-Labour Relations

-Leadership

Business Software Programs

PROFESSIONAL DEVELOPMENT

Alberta Pro Serve License & Gaming License

Alberta Security License

VOLUNTEER EXPERIENCE

Board member of Yarmouth Mental Health Association

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