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Engineer Desktop Support

Location:
Surulere, Lagos, Nigeria
Salary:
$30,000 annually
Posted:
March 02, 2019

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Resume:

Summary/Career Goal:

Joshua is an enthusiastic, versatile, solution architect. I take every opportunity towards developing myself to become more skilled in the area of Information Technology.

Education:

Oduduwa University, Ipetumodu, Ile-Ife, Osun State Nov 2011-october 2015

BSc Computer Science (Second Class Upper Division)

Certifications Obtained

Google Digital Marketing fundamentals. February 2018

Google IT Technical Support Professional Fundamentals April 2018

Google IT Technical Support Professional Power OS user May 2018

Cybrary Technical Project Management. May 2018

Cybrary Network IP Address Subnetting March 2018

PROJECT HANDLED:

Hospital Management Information System.

Flow chart for CBN 65-naira surcharge after 3 debit OFF-US transaction at EcoBank Head office.

Skills

Good written/spoken communication skills,Microsoft Office Tools, Computer Programming, (SQL DBMS, Database Administration, Data Processing and security, Computer/Network configurations Cyber Security, Teaching/Mentoring, knowledge transfer, Computer Hardware Maintenance & troubleshooting, Project Management, Customer Relations, Basic Graphic and Web Design

WORK EXPERIENCES:

Swift Networks Network Technical Support Engineer (August 2017 – Present)

Maintaining 99.99% uptime of network links to clients.

Increased revenue generation.

Managed team consisting of over 18 personnel.

Ensured network link optimality, stability and achieving minimum downtime of links.

Produced high resolution turnover.

Configured several computer network topologies and devices such as Cisco routers, Switches, Mikrotik routers, Local Area Network (LAN), Wide Area Network (WAN) and Virtual Private Network (VPN).

National Youth Service Corps (NYSC) Batch A June 2016- May2017

Computer InstructorOkehi Community Science Secondary School, Eika-Ohizenyi.

Ensured that the students were literate about the computer system.

Okehi LGA, Kogi State. Got rewarded with Okehi Local Government Chairman Recommendation for hard-work and diligence.

Mercy Gas Enterprise, Assistant Manager (Voluntary); March 2012- Dec 2016.

Dispense LPG gas to Customers and provide maintenance services to customers adequately, tutored new staffs and helped them settle easily.

Increased sales revenue due to good communication skills.

Eco Bank Nigeria, Information Technology Department Headquarters, (Aug -Oct 2014)

Intern Enterprise Business Intelligence

I ensured that the banking officers have reliable information to work with.

I assisted to create profiles for staffs across West Africa to use business intelligence application portal.

I worked as the first point of contact to the unit and ensured that there no ticket logged to our unit unattended to.

I worked with tools such as Microsoft SQL server, Oracle SQL developer, to generate daily, monthly, quarterly report.

Generated statement of account for several customers on request from the banking officers.

2nd runner up for most issues resolved in the month of October 2014.

African Tower Engineering Jan 2012-OCT 2015

Telecommunication Engineer

I installed & configured Ericsson, ZTE, Huawei, Ceragon, SAF Microwave devices. Commissioned 3G Coverage at Several service stations across in Lagos and neighboring states.

RCCG EL-SHADDAI WORSHIP CENTER Sept 2009-MAR 2010

COMPUTER TRAINING ASSISTANT (Volunteer)

I trained members to use the computer for desktop publishing packages

Hobbies: Reading, Learning, Researching, Chatting, Soccer, Touring, games, cooking.

REFERENCES

Godwin Koffi

CEO African Tower Engineering

080********

Anwana Ekpenyong

Head of Enterprise Business Intelligence, EcoBank InfoTechEmail:ac8nkf@r.postjobfree.com phone:080********



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