Information Security Social Media

Olha Oliinyk

Fort Riley, Kansas

Mobile: +1-708-***-****

E-mail: ****.********@*****.***

Career summary Jun ‘15 – May ‘16 Outsourcing Project Simulator “Fishing Planet”

● Cross browser and platforms testing: Google Chrome, Mozilla FireFox, Internet Explorer, Safari and Windows, Android, Mac OS and iOS;

● Creation and development of plans & test scenarios;

● Involved in functional, regression, integration and smoke testing;

● Defect/Bug Tracking with JIRA;

● Using AGILE and SCRUM methodologies;

Oct ‘13 – Jun ’15 Marketing manager in “Volia” (Ukraine)

● Manage strategic marketing initiatives, activities and channels;

● Create marketing plans and campaigns for company products;

● Coordinate with sales teams to qualify marketing leads and segment campaigns based on demographics;

● Work with third party ad agencies to execute integrated marketing programs for strategic media, radio, television and billboards;

● Development email marketing program for internal site subscribers, existing customers and external industry mailing lists;

● Testing Volia web site and mobile applications in IOS and Android OS;

● Create tasks, test cases and bugs reporting in Jira. May ‘11 – Oct ’13 Marketing specialist in “Volia” (Ukraine)

● Development Oversee content creation for company blog, Web sites and social media;

● Development loyalty offers for the company;

● Accompaniment tariff plans of the company;

● Analysis and implementation of marketing activities in the context of harmonization with the legal, financial and programmatic parties;

● Preparation of reports and presentations;

● Budget planning and management of primary accounting. May ‘10 – May’11 Billing system manager in “Volia” (Ukraine)

● Control of the correctness of the billing system, finding probable and factual bugs and failures in billing and resolutions (billing, working with changes in the characteristics of service, the correctness of the subscriber data, etc.);

● Develop and/or coordinate the contents of communications for subscribers on regular accounts and full support of printing regular bills: correctness testing, formation, control of delivery. Analysis of the effectiveness of communications for subscribers who are placed in the accounts;

● Initiating and conducting additional special mailings (e-mail, invoices, offers, newsletters);

● Analysis of subscribers complaints to the company, development and implementation of methods to increase the efficiency of the first line and the decrease in the number of subscribers complaints. Nov ‘09 – May’10 Technical support representative in “Volia” (Ukraine)

● Provide through support and problem resolution for customers;

● Worked with customers having data connectivity issues;

● Supported customers with online billing and account issues;

● Informed customers about issue resolution progress;

● Train new employees and explain protocols clearly and efficiently;

● Preparation of report with call-centre statistic (data). Sep ‘08 – May’09 Information Security Specialist in “BTA Bank” (Ukraine)

● Performed information security risk awareness with the organization;

● Monitored compliance with information security policies and procedures;

● Ensure compliance with regulatory requirements for online and mobile banking in the bank.

May ‘05 – Sep’08 Specialist e-archive in “Mobile Telecommunication Company”

(Ukraine)

● Scanning, indexing and verification of subscribers contracts;

● Account of contracts.

Education and qualifications 2004-2010 State University of Information and Communication Technologies

Faculty of “Information Security” (Master’s degree) 2000-2003 Kirovogradskii Cybernetic and Technical College Faculty of “Programming”( Junior specialist degree) COURSES

Nov 2014 QA-light http://qalight.com.ua

May 2015 Training for QA engineer

Personal details Technical skills Operating Systems:Windows, IOS, Android; Bug Tracking Tools: Jira, Confluence;

Languages: XTML, CSS, SQL;

Methodologies and approaches: Agile (Scrum), RUP, Iterative, Waterfall, Spiral, V-Model development;

Experience with the different types of testing (Manual Testing, Regression Testing, Usability Testing, Performance Testing, Black Box Testing, Unit Testing, GUI Testing, Compatibility testing, Smoke testing). Languages English (Intermediate)

Russian (Native)

Ukrainian (Native)

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