Executive Assistant Manager

SHARMISTHA GHOSH

PERSONAL DETAILS :

ADDRESS : A-44, GULMOHAR PARK

NEW DELHI – 110049

TELEPHONE NO. 981*-******

EMAIL ADDRESS : *************@**********.***/ *****************@*****.***

DATE OF BIRTH : OCTOBER 24, 1964

MARITAL STATUS : MARRIED

HUSBAND’S NAME : MR. SRIMAN RAJOO

HUSBAND’S OCCUPATION : BUSINESS

FATHER’S NAME : LATE MR.SUKHARANJAN GHOSH

FATHER’S OCCUPATION : CHIEF ELECTRICAL ENGINEER

OBJECTIVE

To contribute towards the successful operations and goals of the organization by constantly making sincere efforts. To understand my role in the organization and fulfill my duties to the best of my abilities.

EXPERIENCE

March 2011 till Aug 2011 The Boston Consulting Group (I) Pvt. Ltd.

Gurgaon

Sr. Executive Assistant

•Taking care of the offices of 2 Principals and 2 Project Leaders .

•Job entails all routine Secretarial functions of all these offices, arranging all domestic and international travel, hotel bookings, flight bookings, setting up of internal and external meetings, interviews, conference calls and complete calendar management.

•Submitting of expense reports weekly or once a fortnight. Tallying of corporate card statement.

•Member of the office Food Committee.

•Member of voluntary services to Pratham – an NGO.

August 2009 till Feb 2011 Booz & Company (India ) Pvt. Ltd., Gurgaon

Executive Assistant to the Managing Director (India) . Also assist 2 Principals.

•Take care of all routine Secretarial functions of the above offices like arranging domestic and international travel, hotel booking, setting up internal and external meetings, interviews, conference calls, calendar management etc.

•Submitting of monthly expenses for all the offices and tallying of corporate card statement.

•Also assist in general administration of the office.

October 2006 till August 2009 The Boston Consulting Group, Gurgaon

Executive Assistant to The Chairman (India)

•Job entails handling of two other portfolios besides the Sr. Advisor’s office, which are namely 2 Partners & Directors.

•The organisation follows a Buddy system wherein we have to manage our colleague’s work, ( 2 EA’s make for each other’s Buddy) when she is on leave. This means I manage 1 additional Portfolio consisting of 1 Partner & Director, one Manager and one Project Leader in the absence of my Buddy

•Take care of all routine secretarial functions for the Sr. Advisor’s office as well as all other Offices.

• Setting up of Conference Calls for all Offices very frequently.

•Scheduling of Client Meetings/ Internal Meetings for all Offices handled.

•Job entails a great deal of calendar management for all Offices being handled.

•Co-ordinating with HR and Recruitment Departments at Bombay for the Offices involved with recruiting.

•Single point of contact for all domestic and international travel related issues for the Offices being handled, which includes Reservations, Ticketing, obtaining of Visas, Passport related issues and Hotel bookings etc, in co-ordination with the Travel Agent.

•Taking care of hotel accommodation/travel and transport requirements for our colleagues from our offices abroad as and when required.

•Submitting of monthly expenses for the Sr. Advisor’s office and weekly expenses for the other Offices to the Finance Department.

•Tallying of Bank statements for all Offices and keeping track of Corporate card usage.

July 14 2005 till Sept 3 2006 Mercer HR Consulting,Gurgaon

Administrative Executive cum Secretary to the Country Head

•Managing the Front Desk which includes handling the main telephone board, attending to all visitors, handling queries etc.

•All mails by post and courier.

•Take care of all routine secretarial functions for the Country Head’s office as well as for the other Consultants in the unit.

•Setting up of Conference Calls for all Consultants from time to time.

•Independent correspondence and liaison pertaining to hotel reservations,travel agents, inter office correspondence with all Mercer offices in India and abroad.

•Single handedly manage all travel related issues for the Country Head and rest of about 22 – 25 employees in the Gurgaon office which includes Reservations, Ticketing, obtaining of Visas, Passport related issues etc.

•Take care of all local transport for the Consultants.

•Taking care of hotel accommodation/travel and transport requirements for our colleagues from rest of India and abroad as and when required.

•Co-ordination with hotels during any event organized by the Company, have even worked as the sole Co-ordinator for Mercer, India during a major event of the organization in November 2005 and in January 2006 where along with the co-ordination of the main event, hotel accommodation, travel related issues, visa invite letters etc., were my sole responsibilities.

•Take care of the entire travel agents billing every fortnight for the whole of Mercer, India offices.

•Handling of Petty Cash

•Deposit of all company cheques received, to our official Bankers.

Oct 2004 till June 2005 Taj Bengal, Kolkata

Secretary to the HR Manager

•Assist in all pre-employment formalities.

•Typing all offer letters and appointment letters.

•Preparing all other correspondence pertaining to all kinds of HR issues concerning staff.

•Assist the Legal and Administration Executive in various correspondences pertaining to agreements, excise related issues, contracts etc.

•Handle queries, telephone calls.

Jan 2001 to Oct. 2004 Sohar Beach Hotel (Taj International

Hotels) Sohar, Sulatanate of Oman

Secretary to the General Manager

•Centre of the entire Executive Office which centers around the G.M.

•Efficiency in handling guest calls and all other official calls.

•Took care of all official correspondence pertaining to the G.M.’s office.

•Handled all confidential mails/documents.

•Acted as a Co-ordinator for many of the hotel events and attended to guests in some of these events.

•Handled Front Office/Reception Counter whenever required.

•Act as a Support System to certain administrative affairs of the hotel.

•Responsible for Minutes of the Meeting in Departments like Food & Beverage, Front Office and Kitchen besides the Meetings held at the G.Ms office or other relevant official meetings at the hotel.

•Working out the scores and assisting in other relevant details pertaining to the Guest Satisfaction Tracking System, a common tool used by the entire Group to measure the satisfaction of our guests.

•Handling of guests at the Business Centre.

•Service at all the F&B Banquet functions – “Ladies Wedding Parties”.

•Liaise with the Corporate office in India.

Jan 1997–Jan 2001 Taj Bengal, Kolkata

Secretary to Finance Manager

•Responsible as the Secretary to the entire Accounts Department comprising of 20-22 employees.

•Handling of all official mails including all unidentified mails marked to the hotel.

•Handling of all departmental calls and other kinds of correspondence and communication.

•Maintaining harmonious working relations with all other ten departments as the Secretary of a Department is always the center of the department.

•Follow up with almost 30 units of the Taj Group of Hotels during audit finalizing.

•Taking care of regular correspondence, proficient in shorthand and typing.

•Working out the Telephone expense statement for the entire hotel every month.

•Managing the stationery requisition for the entire department.

•Attending all Departmental meetings and responsible for the Minutes.

April 1995 – Dec 1996 S. K. Sawday & Co., Kolkata

Secretary to the Proprietor, Sr. Legal Advocate

•All kinds of secretarial duties including handling of client calls

•Proficiency in taking lengthy dictations in Shorthand and Typing of all kinds of legal documents.

•Sept 1994- April 1995 B. N. Sardar & Sons., Kolkata

•Secretary

•Handling calls

•Normal Secretarial duties

•Typing of import/export documents

•1990 –1991 Sinclairs Kolkata

•Travel Executive at the International Desk

•Handling of all international travel related matters of clients

•Handling calls

•Regular interaction with Airlines and Embassies

•1989 – 1990 Yatri Travels Kolkata

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•Sales Executive

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•Handling of all Travel related matters of clients

•Handling calls

•Regular interaction with Airlines and Embassies

CURRENTLY WORKING AS EXECUTIVE ASSISTANT TO MANAGING DIRECTOR AT SUREFIN INVESTMENTS.

EDUCATION

1982-1985 Patna University, Patna, Bihar

•Bachelor of Arts (Economics Honours), Patna College, Patna

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•1980 –1982 Ranchi University, Ranchi, Bihar

•Intermediate Arts, Nirmala College, Ranchi

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•1980 Bihar Secondary School Examination Board Patna, Bihar

•Secondary School Examination, St. Joseph’s Convent High School, Patna

OTHERS

Proficiency in Computers – MS Word, Excel, Power Point

Shorthand and Typing

Use of Internet and Email

INTERESTS

Dramatics, Sports, Music, Travelling, Reading, Cooking, Social Work

SKILLS, ABILITIES AND STRENGTHS

•Working continuously as a Secretary for 17 years has helped me grow into a responsible and mature individual.

•Have the ability to cope with pressure and meet deadlines.

•Possess tenacity and self-confidence, patience and tolerance.

•Realisation of priorities, efficiency in dealing with all kinds of situations.

•Ability to create a harmonious environment. Strong inter-personal/communication skills and analytical ability. Amiable disposition with colleagues.

•Possess above average professional knowledge to carry out successfully responsibilities assigned.

•Capable of planning, organizing and delegating work.

•Ability to handle crisis situations with confidence and composure.

•Possess quality awareness and able to maintain high quality standards.

•Ability to motivate others.

•Ability to adjust to all situations with a positive attitude.

•Possess a strong sense of reality.

•Total commitment to work.

•Ability to handle complaints.

•Hardworking, sincere and honest.

•Loyal, compassionate and dependable.

•Determination to perform well under all circumstances.

•Willingness to take on new challenges and responsibilities.

•Open to suggestions.

Since 2011 have been associated closely with an NGO who are based out of Japan and has organisation branches in 192 countries. I actively and voluntarily do a lot of administration work, interact with many people and work wholeheartedly for the advancement of the movement which is happiness and peace of mankind.

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