Christopher D. Koltys
Phone # 678-***-****
*******@*****.***
SUMMARY
Experienced in Sales and Loan Processing for the IT and banking industries. Strong client-facing skills ensuring customer satisfaction, demonstrated strong industry, product and competitor knowledge.
PROFESSIONAL EXPERIENCE
The StoneHill Group, Atlanta, GA January 2017 to Present
Loan Processor
Collecting and reviewing documents while calculating Income and providing updates to the Borrowers and Clients
Developing training material for exiting team members and onboarding new employees.
Options Mortgage Services, LLC, Alpharetta, GA April 2016 to September 2016
Loan Partner I
Provided weekly updates to the Borrowers and Agents regarding their loans.
Handled contract to close details while engaging and resolving customer’s related problems.
Atlanta Postal Credit Union, Atlanta, GA March 2012 to November 2015
Loan Processor
Collecting and reviewing documents while calculating Income and providing updates to Borrowers.
Developing training material for new and existing employees.
Generation Mortgage Company, Atlanta, GA September 2009 to February 2012
Reverse Mortgage Loan Processor
Reviewed and cleared sensitive documents within files.
Taylor, Bean & Whitaker, Atlanta, GA February 2001 to August 2009
Loan Processor & Customer Service Team Lead
Created and developed new and existing training programs, distributed workload
Worked closely with the Underwriting Manager and Senior Credit Officer in project related tasks.
EDUCATION
Valdosta Technical Institute aka Wiregrass Technical Institute – Marketing/Management -Valdosta, Georgia, 1992