Dynamic, self-motivated and proactive professional known for providing top-notch, expectation-exceeding top level administrative support and customer service in both B2B and B2C environments. Robyn Max

404-***-****

ac8ngz@r.postjobfree.com

Professional Experience

Lexus, a division of Toyota Motor Sales, U.S.A., Inc. - Alpharetta, GA 2017 – Present Executive Assistant to the General Manager and Assistant General Manager

• Responsible for travel, correspondence and calendar management for the leaders of the Lexus Southern Area Office

• Align Area Office incentives, promotions, political action alliance and sales for 65 Lexus Dealerships with communications from corporate headquarters

• Local liaison for human resources, payroll, expense reporting, security and facilities

Ted’s Montana Grill - Atlanta, GA 2007 – 2017

Executive Assistant to the President & COO/Operations Support Manager

• Handled complex scheduling and travel arrangements, tracked expenses, processed expense reports for reimbursement and drafted correspondence

• Drafted and distributed internal communications from the executive team and operations department to field and support center employees

• Compiled and formatted data for Board meetings

• Collaborated with multiple departments to synthesize priorities and objectives as well as develop work plans

• Proactively planned and managed the consolidation of security vendors across 19 states

• Planned and facilitated annual Proprietor Conference as well as other regional and departmental meetings and events

RARE Hospitality International, Inc. - Atlanta, GA 1998 – 2007 Executive Assistant to the President & COO

• Held increasing roles of responsibility and was promoted in 2010 to role with additional communications, project management responsibilities as well as leadership responsibilities

• Prepared presentation materials for all meetings with the Board of Directors

• Prepared internal company communications that reframed technical and financial information from the executive team in audience-focused language, style and format

• Mentored administrative staff and championed company culture with both internal and external stakeholders

• Served as steward for the Rare Cares charitable fund

• Planned and facilitated Senior Leadership and Executive Team meetings and events

• Was an integral part of the team (Training, Supply Chain, Operations) assigned to planning and execution of Annual General Manager and Vendor Partner events

• Created and implemented community/employee relations programs Johnson Controls NIS - Atlanta, GA 1997 - 1998

Executive Administrative Assistant (Hired to assist with sale of NIS Division) Montgomery Watson Americas - Pasadena, CA 1987 – 1995 Assistant to the Vice President of Computer Aided Design Expertise

Superior Administrative

Support

Experience serving: C-Level

Executives, Board Members,

Internal and External Partners

at all levels

Audience-Focused

Communications

Customer Service and

Relationship Management

Customer/Guest Recovery &

Retention

Skills

Effectively communicates and

actively listens to assess and

address needs

Tenacious and enthusiastic

approach to relationship

building and customer

satisfaction

Remarkable organizational

skills and attention to detail

Adept at handling fast-paced

and varied workloads

Consistently delivers

expectation exceeding results

Proactively identifies areas of

potential improvements and

methods to standardize best

practices to add value to the

organization

Motivated to engage in

company culture and learn

technical and industry skills

required to excel

Proficient in most Microsoft

Office Suite programs

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