Claserine D. Jefferson-Minns

**** ********* ** ********, ** 23222

ac8ne1@r.postjobfree.com 804-***-****

Summary

I have 18 years experience of exceptional customer-relation service in retail. I have strong organizational skills and the ability to receive, organize and stock merchandise.

Employment History

Wal-Mart Super Store, Mechanicsville, VA

Overnight Stocker, September, 2004 to present

-Unload, unpack, organize and stock merchandise daily on the sales floor

-Observe proper safety procedure in lifting and moving merchandise

-Replenish stock and zone merchandise daily on the sales floor

-Answer customers via phone or in person on merchandise inquires

-Assist in other departments when short staff

-Acknowledge and greet customers at register and on the sales floor

-Assist in checking out customers at cash register, to include bagging groceries and general merchandise purchases

-Accurately ring merchandise transaction to include cash, check, debit or credit card, EBT and WIC with 100% accuracy

-Maintain a clean work area and overall store cleanliness

-Participate in employers ongoing safety, OSHA and other regulation training and compliance programs

-Perform other duties as assigned in order to support the mission of Wal-Mart Stores

Edloe’s Pharmacy, Richmond, VA

Pharmacy Customer Service Associate, July 1997 to July 2004

-Acknowledged and greeted customer in a friendly manner upon arrival in store

-Responded to general inquiries made by patients i.e. store opening and closing

-Performed administrative duties such as answered phone, stock shelves and operated cash register

-Daily confirmed and verified patient insurance coverage with insurance carrier

-Referred any questions regarding prescriptions, drug information or health matters to pharmacist

-Unloaded, unpacked, checked-in, organized and stocked merchandise daily on the sales floor

-Maintained a clean work area and overall store appearance

EDUCATION

John F. Kennedy High School, Richmond, VA

Career Summary

Very interested in taking classes to increase job knowledge and skills in Medical profession