Customer Service Sales Representative

Kristofer Murray

Email: ac8ncv@r.postjobfree.com

Cell Phone: 267-***-****

Summary of Skills: Dedicated Customer Service Professional motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and colleagues. Strong time management and prioritization abilities. Proficient at monitoring phone lines and answering questions to provide excellent customer care.

Work Experience:

Data Entry

ZPM Management (PrideStaff), Newark, DE Feb 2019-Present

• Performed administrative duties for Foxwood Apartments

• Entered and verified invoices in Propertyware software

• Performed data entries into Excel spreadsheets to update lessee information

Volunteer

Lutheran Community Services, Wilmington, DE 2018-Present

• Volunteered in food pantry and provided customer service to shoppers

• Made follow-up calls to clients that we previously helped to ensure that they were doing okay and didn’t need additional services

Driver

Uber, Philadelphia, PA 2016-2018

• Provided customer service to riders to through driver services

Market Research Recruiter/Data Entry

Focus Pointe Global, Philadelphia, PA 2015 - 2016

• Placed calls to existing database or client list respondents to read specific questions verbatim and accurately record their responses

• Scheduled qualified respondents for research project with a focus on strong closes to enhance respondent show rates

Inside Sales Representative

1&1 Internet, Inc. (Contemporary Staffing Solutions), King of Prussia, PA 2014- 2015

• Presented website/domain packages to potential customers through product knowledge, sales techniques and interactive presentations through join.me.

• Handled 150-200 outbound/inbound calls effectively through predictive dialer and met or exceeded sales goals consistently by as much as 90% some months

Education:

Business Management Some course work completed, Wilmington University, Wilmington, DE

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