Operating systems; Installation, configuration and administration of Linux (Red Hat, Novell SUSE 9/10/11, Centos, Fedora, Sun Solaris 2.x /8/9/10, SUSE XenServer and Microsoft Windows
Hardware; SUN hardware; x4200, x4250 Ultra, Ultra5, v240, e400, e450, v880, Sun StorEdge D1000 arrays HP; DL320, DL360, DL380, IBM x3650, Dell servers; 32/64 bit hardware, DOT Hill Storage, Isilon Storage, routers, hubs, switches
Software Packaging and Installation; VMware esxi, rPATH, rpm, rpmbuild, pkgmk, pkgadd, tar, jar, flar, jumpstart, kickstart, Ghost imaging
Scripting, Shell programming; (sh, bash, ksh), Awk, Sed, familiar with perl and python
Databases; MongoDB, Oracle, mysql, Informix
Administration and Tools; admintool, linuxconf, vmstat, iostat, top, netstat, traceroute, ping, sar, ntp, SMTP, Sendmail, NMS, DNS, SNMP
Change Management and Bug Tracking: Git, CVS, Bugzilla, Clarify, Remedy, Jenkins
July 2018 – Present Sattel - Comcast Denver Co.
Docsis 3.0 spectrum realignment project
Create Metheod an procedures (MOPS) for RF spectrum realignment maintenance work
Executed spectrum realignment work during maintenance windows for Charter systems is all US time zones.
Reconfigured APEX 1000, 3000, SDM and various other Motorola head end equipment in order to move video channels and free up RF spectrum space for Docsis channels.
2013 – June 2018 Insight Global - Cisco Lawrenceville. GA
Customer Lab Replication Manager
Built and configured multiple lab systems that replicated the customer’s entire video solution.
Test, verify, document all installations, migrations for customer’s video solution.
Configure routers(7606, ASR 9000, nexus), switches (4948) with multiple protocols ( IP and multicast)
Created Customer site specific install and migration documentation.
Created and performed system training for each new release (on-site and remote)
Configure all software to mirror customers configuration.(imported databases, edge devices, QAM, QPSK, video servers)
Created best practices documentation for each release.
2008 – 2013 Ericsson Duluth. GA
System Integration Engineer
Automated deployment and configuration of multiple virtual machines in a VMware environment, including deployment and configuring vmdk/vmx files with network addresses, hostnames and DNS files setup on boot.
Administration of MongoDB over several servers with multiple shards/partitions.
Created Rpm spec files and automated the build process using Jenkins server.
Created yum repositories that updated when code checked in to Git (source code management repository) for updates during development cycle.
Installed and configured F5 load balancers.
Installed and configured MongoDB, Oracle and mysql databases.
Created build servers for redhat rpm generations.
Created images, complete software installations and upgrades for several products on multiple hardware and software platforms.
Packaged software for deployment to production environments using the pkgmk utility on Solaris and using rpm on Linux.
Configured OS software for optimal performance for several application servers, including RAID (0,1,5,10) file systems, disk I/O, network performance and storage arrays.
Integrated systems to transport large amount of data over satellite and terrestrial networks.
Worked with software developers to identify, resolve and create software patches
Created detailed installation, upgrade and configuration documentation.
Served as point of escalation in engineering for the level 3/4 support organization.
Created and tested applications in an end to end engineering test environment.
Installed and configured many applications including; Tomcat, Oracle GoldenGate, WebLogic, Monit, JBoss, Apache, JReport, Aspera.
Excellent working knowledge of Operation & Production Support with large mission critical systems in multiple technologies and platforms.
2003 – 2008 Cisco Systems Lawrenceville, GA
Staff Network Engineer - New Product Introduction
Introduce new products and applications into the support organization, including BETA testing, on-site installation as well as employee and customer training prior to product release.
Worked directly with development engineering team to include design, testing, and integration.
In depth knowledge of CableCard technology, Open Cable Application Platform (OCAP), DOCSIS Settop Gateway (DSG), Switched Digital Video (SDV) and Multiroom DVR technology.
Authored technical documentation for internal and customer use.
Participated as a developer of knowledge base application (eServiceWare) to assist junior personnel in troubleshooting various problems.
Assisted in implementing IPTV solution for At&t (SBC).
2000 – 2003 Scientific-Atlanta Lawrenceville, GA
Network Engineer Manager
Managed over 15 Level 3 support engineers.
Technical Team Lead of escalated issues for several MSOs, including Time Warner, Cox, Comcast and Charter.
Highly respected by all cable MSO’s for providing excellent customer technical service.
Created and managed flexible work schedules as well as an after hours on-call schedule.
Trained and mentored engineers to support the Digital Broadband Delivery System.
1998 – 1999 Scientific-Atlanta Lawrenceville, GA
Associate Staff Network Engineer
Member of SciCare’s AlertTEAM responsible for the Level 3 support for installation, integration, and maintenance of the Digital Broadband Delivery system.
Analyzed, diagnosed, and resolved technical issues escalated to the Level 3 engineering team.
Knowledge in RF, HFC, IP networking, UNIX (Solaris, SCO), Linux, Informix Database, SQL, ATM, Video on Demand and Ethernet networks.
Wrote scripts in ksh and bash shells used to gather data and troubleshoot complex issues.
1996 – 1998 Scientific-Atlanta Lawrenceville, GA
Field Service Engineer
Installed and integrated 10 of first 50 Scientific Atlanta Broadband Delivery systems in the country.
Analyzed, diagnosed, resolved and documented all installation and technical issues.
Assisted in the creation and testing of the factory server image that was used to pre-configure all future digital systems.
Bachelor of Science Optics/Photonics State University of New York Institute of Technology (1992)
A.S. Optics / Photonics (5/90) Mohawk Valley Community College Utica, New York