CHARLES BILBRO

**** ***** ****** * ***********, MN 55412 612-***-**** ac8n6a@r.postjobfree.com

OBJECTIVE

Seeking a position to provide excellent customer service to increase sales and customer loyalty.

SKILLS PROFILE

-Superior Customer Service successfully experience in up-selling and increasing sales revenue

-Communications, Language Arts, and Microsoft Computer Applications

-Dependable and reliable

EMPLOYMENT HISTORY

Customer Service/Grooming, Bilbro Bullies Breeding

2007 — Present

South St. Paul, MN

-Performed and increased sales including $3,100 purchase of one Olde English Bulldog

-Responsible for customer service with and transportation of dogs

-Answered inbound phone calls, scheduled appointments

-Website management with current photos and marketing

Carpet Care, Clean Air Carpet Care

2007 — Present

Bloomington, MN

-Perform carpet cleaning and care in residential homes and offices

Team Member, New French Bakery

— 2012

Minneapolis, MN

-Handled frozen food packaging while working effectively with the team

Team Member, Jimmy John’s

2010 — 2011

St. Paul, MN

-Received MIT Manager in Training, and effective team member

-Successfully increased sales by 60% using up-selling items and promotions

EDUCATION

-Associates Degree in Liberal Arts, Lakeland College, Mantton, IL 2004-2006