Manager Active Directory

David J. Banta

**** ****** **** **. - *******, OH 45036

*******@****.*** 239-***-****

IT OPERATIONS & PROJECT MANAGEMENT STRATEGIC PLANNING HEALTHCARE TECHNOLOGY LEADERSHIP

Technology Manager and Consultant with longstanding experience leading the design, development, testing, and launch of enterprise technology solutions. Specializes in leading organizations responsible for planning and completing IT projects and programs, with strong expertise leading the development of EMR solutions for the Healthcare industry. Expert in cultivating strong business relationships to translate customer requirements into technology solutions that improve operational performance. Professional strengths include a customer-focused work ethic, extensive knowledge of enterprise technology platforms, and active leadership of IT initiatives for the Healthcare, Automotive, Tourism, and Legal industries. Notable achievements as a Technology Manager and Consultant include:

oEvaluated, planned, and implemented new IT infrastructures to operate in accordance with new Medicare reimbursements model, leading the development of technologies that improved the efficiency of Healthcare operations and contributed to enhancing patients' quality of life.

oLed a technology team responsible for the development and implementation of a new automated Healthcare billing processes; implemented HL7 interfaces and streamlined wellness billing procedures, an initiative that reduced billing cycles from three days to less than three hours.

oDirected the implementation of multiple EMR systems that achieved and exceeded compliance with new Healthcare regulations; new EMR systems achieved recognition for surpassing expectations, resulting in more than 100 medical practices receiving incentives of more than $400,000.

Core Competencies

Strategic Planning Business Case Development System Development

Network Development Project Management IT Infrastructure

Converged Technology IT Research Virtualization

Budgetary Planning Team Leadership User Training & Support

Professional Experience

VIRTUAL OFFICEWARE HEALTHCARE SOLUTIONS, Pittsburgh, PA. 8/2018 to 1/2019

Centricity Consultant/Sys Admin

Recruited by VOWHS for extensive experience running a department that supported Centricity EMR and JBoss.

Earned high praises from customers on the professionalism and thoroughness of my upgrades and installations.

Team player who shared information, processes, and methods to increase the level of customer service we provided.

Maintained, migrated and upgraded hosted and on prem EMR customers so they could take advantage of reimbursement models such as MIPS and MACRA for 2019.

Maintained a VMWare environment of over 500 servers.

Performed the most upgrades for the team.

Updated ConnectWise database as there was a lot of data missing or in the wrong place.

David J. Banta PAGE TWO

INTERNAL MEDICINE ASSOCIATES – Fort Myers, FL 11/2007 – 5/2018

IT Manager / Project Manager / Implementation Lead

Lead the delivery of EMR system implementation and support services, providing executive direction, strategy, management, and leadership in the fulfillment of Healthcare IT objectives.

Cultivate and manage strong business relationships with stakeholders to ensure high levels of service, response, driving the overall success of technical strategies throughout all EMR implementation efforts.

Direct complex, multi-phase EMR technology development projects and programs; ensure that all development, testing, and launch lifecycles are completed according to business directives and overall IT operational goals.

Drive business and information technology productivity and performance by optimizing technology investments and aligning them with business strategies.

Establish and implement policies and procedures for Healthcare technology management and service response that achieve high levels of customer satisfaction.

Ensure that all EMR systems and peripherals operate according to stringent Healthcare requirements, including HIPAA and federal regulations for Medicare.

Lead the development of customized CCC forms, CQIC forms, VFE forms, and advanced MEL solutions.

Supported 300+ user Microsoft Windows environment with Windows 2000 Server, 2003, 2008, 2012 and 2016 Server. Active Directory, DFS, backup and disaster recovery, PowerShell, Citrix, Exchange, IIS, SQL and Oracle. Toshiba phone system mixed with digital and IP phones which ran over Cisco routers.

PCM NETWORKING, Fort Myers, FL - CLIENT: INTERNAL MEDICINE ASSOCIATES 2/2000 – 11/2007

Senior Networking Consultant

Established technology policies and strategies, including planning, integrating, and maintaining best practices for developing and implementing EMR systems and HL7 interfaces.

Created standard operating procedures to efficiently govern the coordination and completion of system development and support lifecycles.

Assisted technology support organizations to ensure the availability, operability, and stability of EMR systems throughout multiple sites, including physician offices and hospitals.

Collaborated with technology development and support teams in dynamic environments, focused on directing deployment activities and continued releases of new Healthcare technology platforms.

Planned and implemented proposed EMR solutions, while driving enhancements in system reliability, security, and improving user satisfaction throughout customer engagement and support processes.

Supported many different Windows environments for our customers. Including Microsoft Windows NT 4.0 and Windows 2000 Server, Active Directory, DFS, Exchange, SQL, IIS

MEDICAL MANAGER / WEBMD, Fort Myers, FL 6/1994 – 2/2000

Implementation Consultant

Provided operational and technical consultation throughout the planning and completion of practice management implementation lifecycles.

Conducted workflow analysis and redesign, content development, and training processes according to established project deliverables.

Led the development of new systems and processes used to track and prioritize open issues concerning system development and support, software creation and administration, user training, and the planning and development of system enhancements, interfaces, and other technology assets.

Technical Expertise

EMR Solutions, PACS/RIS implementations, GE Centricity EHR, Allscripts TouchWorks EMR, HL7 Interfaces, SQL, Crystal Reports, Citrix, Oracle, Virtualization, Active Directory,

Education

Schoolcraft College – 1982-1983 General Studies

Hillsborough Community College – 1987-1988 Business Studies

Certifications

Microsoft Certified Systems Engineer (MCSE)

Cisco Certified Network Associate (CCNA)

SCO Unix Certified

Professional Affiliations

Member, HEALTHCARE INFORMATION AND MANAGEMENT SYSTEMS SOCIETY (HIMSS)

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