RASHMI M. SHANBHAG

****-** *********** **** ***** 647-***-****

Toronto, ON M4H 1J6 ac8n3w@r.postjobfree.com

OBJECTIVE

Seeking a position as a Data Entry Clerk with a innovative and challenging company

PROFILE

Skilled in problem solving and responsive to the needs of the clients, coworkers and management. Poised, resourceful and adaptable to any office environment. Organizational ability to handle multiple priorities and meet deadline schedules. Attentive to detail, fast learner and eager to assume increasing levels of responsibility

AWARDS

Pillar of the Community Certificate

Optima Communications 2007

CanEX Teachers Award for Commitment, Persistence, Team Work

And Enthusiasm 2006

Award of Merit for Excellence in Creativity for Career Day Display 2006

SKILLS/ABILITIES

Communication

Work well with diverse group of people

Excellent interpersonal skills

Professional and courteous approach to clients needs

Maintain a positive and professional attitude dealing with people

Teamwork

Work effectively as an individual and team member as well

Planned and organized various duties in different projects

Ability to cooperate with diverse group and make a decision

See projects through to completion

Leadership/Interpersonal skills

Outstanding ability to initiate action, make decision and solve problems

Well organized, energetic and dependable

Punctual and manage time according to the needs of the project

Honest and trustworthy, motivated, flexible and ability to multitask jobs

Responsible with positive work attitude and quick learner

Computer

Good knowledge of MS Word

Knowledgeable in Excel as well as PowerPoint

RELEVANT EMPLOYMENT HISTORY

Data Entry Clerk and Application Processor

Summerhill (Mar19,2018-Feb 28,2019)

Hired first as a data entry clerk for Green On Fulfillment applications and then transitioned to the position of application processor to screen the Green On applications. Screened the applications as per the requirements with high attention to detail.Ensured privacy of client data.

Data Entry Clerk

Quantum Management (Sep 2007- Jan 2009)

Hired as a data entry clerk with different software requirements, depending on the client needs. Worked in various backgrounds of medical, financial as well as fundraising clients. Update, scan and maintain client data. Strategic document filing and organizing the data.

CUSTOMER CONTACT AGENT

Optima Communications (Dec 2006- Jul 2008)

Hired as a Tele sales customer representative for in-bound / out-bound calls with data entry duties. Excellent phone etiquette and compassionate to the needs of the clients. Managed high volume calls with efficiency. Helped in other departments like Audit section in the time of need. Been responsible for auditing high volume calls as per the rules.

LABORATORY TECHNICIAN (Co-Op)

Sunny Brook Health Science Centre 2006

Hired as a co-op student through the CanEx program for the Biomedical technical lab. Assisted in repairing various medical equipment in the hospital. Catalogued the inventory and compiled the information.

EDUCATION AND TRAINING

Raiser Edge software program, CNIB, Toronto 2008

Customer Service Agent, Optima Communications, Toronto 2008

Sevice Excellence Workshop, Sunny Brook Centre, Toronto 2006

CanEX Co-op program, City Adult Learning Centre, Toronto 2006

Bachelors Degree, Instrumentation Engineering, India 2000

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