VI DUMAIS
H# 780-***-****
C# 587-***-****
Objective
I am very interested in broadening my horizons. For 10 years+, I worked in the medical field as a Medical Receptionist, and would gladly return, I did love it. I then worked for a financial institution;
That was an amazing experience. However, I am also willing to change my stars if the chance were to arise. I am very friendly, and do love being with people. I delegate my time well, and get projects done on time. I have attached my references in hopes that you may consider me as a viable candidate for your team.
Skills
Proficient knowledge of Microquest/Healthquest/Televox software.
Also, Medibase and 2yrs+ with Wolfe EMR.
Accurate, efficient, and detail-oriented.
Strong written and oral communication skills.
Word, WordPerfect, Excel, Windows 7/10, etc.
DNA software.
Experience
HENNESSEY SALON AND SPA (West)
Receptionist September 2018 - Current
-Book appointments.
-Make clients feel comfortable whilst they what for their stylist.
-Make sure the coffee bar is ready at all times.
-Keep the floor stocked at all time.
-Work the POS and take payments.
-When closing, make sure the numbers add up for the day.
-When opening. Make sure the numbers match the night before.
-I am learning more each day.
RIVER CITY CREDIT UNION
Records Management August 2018 to September 2018
-Reviewed the books and records from 1938 to 2018.
-Arranged them by year and type.
-Then had all unnecessary documents destroyed. 300+ banker boxes.
RIVER CITY CREDIT UNION
Office MSR Receptionist June 2014 to June 2017
- Open bank / Vault.
- Greet Clients.
- Book appointments for the loans and investments officers.
- Answer phones.
- Verify cheques for other institutions.
- Prepare money transfers.
- Open then disperse mail and daily brinks deposits.
- Log all incoming mail and deliveries.
- Document and prepare all cheque orders for our clients.
- Send letters required for direct deposit when required for employers.
- write and respond to all E-mail/fax requests.
- Create labels and envelopes for the staff send outs.
- prepare coffee station for clients.
- Place the monthly supply orders.
- As MSR - Withdrawals / Deposits / Bill Payments / CND Bank Drafts +.
- Close bank.
WEST GROVE MEDICAL CLINIC
Medical Reception Sep 2009 to Jun 2013
- Open clinic.
- Greet patients.
- Book appointments/follow ups.
- Answer 8 line phone service.
- Daily reminder calls for the clinic.
- Create charts for new patients.
- Collect payments.
- Faxing and photocopying.
- Take patient information for new clients.
- Update info of long time patients.
- Open and closing daily messages on the phone lines.
ACNE CLINICS OF CANADA
Administrative Assistant, April 2007 to Sep 2009
- Book Referrals.
- Daily reminder calls for the clinic.
- Book appointments.
- Prep patients for treatment.
- Run Bluelight for Levulan patients.
- Collect payments for treatment.
- Sell skin care product.
- Create charts for new patients.
- Prep patients for surgery.
- Assist Dr. and laser tech with laser surgeries.
- Billings, submissions and reconciliations.
- Faxing and scanning of charts, referrals, letters, etc.
- Order supplies.
STRATICA MEDICAL
Receptionist, Jan 2006 to Apr 2007
- Answered phones and responded to fax inquiries.
- Operate the UVB machine for patients with Psoriasis.
- Responsible for billing and appointment bookings.
- Took patient information for new patient charts.
- Cash out and close the clinic.
THE DOXX @ KINGSWAY MEDICAL CLINIC
Receptionist, Nov 2003 to Jan 2006
- Open clinic.
- Answered phones.
- Booked appointments.
- Roomed patients.
- Responsible for filing and billing.
Education
1997- Academic Upgrading – Alberta College Edmonton, Alberta.
References
Franca Guzzo
Hennessey Salon and Spa Manager
C: 780-***-****
Russ Morrow
River City Credit Union CEO
C: 780-***-****
W: 780-***-****
Amy Mottershead
River City Credit Union HR
C: 780-***-****
Dr. J Rao
Dermatologist
W: 780-***-****
Barb Thompson
Medical Management
H: 780-***-****
Barb Brunette
Laser Technician
H: 250-***-****