Software Developer Technician

Jeremy (JJ) Bernsdorff

**** **** *** **, ****** WA, 98422 • 253-***-**** • ac8mxz@r.postjobfree.com • www.linkedin.com/in/jjbernsdorff

PROFESSIONAL PROFILE

Dedicated team-playing software developer with a high standard of ethics, enjoys work environments which are active, and open to change. Creative, independent thinker who necessarily enjoys team collaboration. An eager learner with an appetite for new technologies. Experienced in GUI-based Java and Android development, and has one published app currently in the Google Play store (https://tinyurl.com/y9e8qpub).

EDUCATION

Bachelor of Science IT in Software Development

Western Governors University, Salt Lake City, UT

●Studies focused in IT, Network, and Security Foundations, Software Development

●Courses included Software Development, Data Management, Object-Oriented Design and Development, Data Structures, Mobile Application Development, Client-Server Application Development

SOFTWARE DEVELOPMENT COMPETENCIES

Systems: Windows PC, Windows Networks, Android

Databases: MySQL, SQLite3, Relational Databases

Languages: Java, SQL, XML, HTML5, XHTML, CSS3

Software: NetBeans, IntelliJ-IDEA, Android Studio, MySQL Workshop

CERTIFICATIONS

●CompTIA A+ ce

●CompTIA Network+ ce

●CompTIA Security+ ce

●CompTIA Project+

PROFESSIONAL IT EXPERIENCE

Analyst of Technical Analysis 2017-Present

DellEMC: Seattle, WA

Contract IT Support Technician on assignment to a major commercial transportation company. Provides advanced, non-traditional IT Support to over 400 global research and development labs.

●Troubleshoots and resolves data collection issues between scientific instruments and data collectors (PC).

●Builds, images, and deploys standard and high-performance computer equipment for systems engineering.

●Assigned to troubleshoot and resolve connectivity issues between high-speed imaging camera and its data collector, for a high-visibility project of the client.

Contract Computer Technician 2013-2017

Digital Intelligence Systems (DISYS): Seattle, WA

Contract IT Support Technician assigned to a major commercial transportation company. Provided advanced, non-traditional IT Support to over 400 global research and development labs.

●Imaged and deployed specialty computing equipment used in extreme environments.

●Provided backup support to on-site Lead in addition to normally assigned duties.

●Assigned to image and stage 70+ new computer systems for deployment. This was achieved over a period of three and a half (3.5) days.

IT Service Desk Technician 2008-2012

True Blue, Inc: Tacoma, WA

Provided traditional IT Support to satellite branches of the True Blue, Inc. family of temporary labor brands.

●Troubleshot, resolved, and documented connectivity issues between branch CDM (ATM), server (PC) and Branch Associates’ stations (PC) to support the organization’s business model of ‘work today, get paid today’.

●Discovered an HTML scripting error in which the anchored link, when clicked, would prompt the user to compose an email (mailto:), instead of being redirected to an internal support Sharepoint page. Prior to resolution, more than 30 branches had been affected.

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