Tarnisha M Davis
*** ****** ****** **, ****** DE 19934
ac8mwb@r.postjobfree.com
EMPLOYMENT
TSI Air Independent Contractor
Explain products or services and prices and demonstrate use of products
Answer questions about product features and benefits
Selling or Influencing Others
Thinking Creatively
Making Decisions and Solving Problems
Volunteer
I volunteer at the Food Bank of Milford about three times a week. Nov 2015-Present Delmarva Power Meter Data Service Associate Oct 2014-Oct 2015
Responsible for manually billing AMI gas meters that didn’t send information as expected
Compiled data; electric power consumption(IEE meter graphing), daily validation queue, time series sum check fails, IMU gas readings, etc and organized on spreadsheets for the purposes of management decision making and daily functions.
Daily use of Itron IEE, SAP, CIS/IS, IS-U,UIQ software programs and Microsoft Suite Amazon Customer Service Associate Sept 2013-June 2014
Ensured merchandise was cataloged and stocked in an orderly manner. Fulfilled orders requested by customers.
MBNA Customer Service Rep II July 1999-April 2009
Ability to meet and exceed department standards with 99% quality the majority of the time
Sent offers/corresponded with domestic, foreign and military customers
Reissued credit cards and posted payments
Calculated payments and explained late charges to customers
Updated addresses and name changes on accounts
Accurate typing speed of 55 words per minute. Alpha numeric speed of 18000 keystrokes per hour.
Updated credit scores
Identified fraud issues and forwarded to the appropriate dept Olstens Temp Srvc@MBNA Admin Hr Dept June 1996-July 1999
Scanned resumes onto Resumix system
Conducted initial phone interviews for posted positions
Scheduled interviews and composed offer/reject letters
Organized meetings for supervisors, sent interoffice memos
Checked signatures for verification with bank officers EDUCATION
Argosy University Online Oct 2010-Dec 2011
Business Administration
Delaware Technical Community College Sept 1996-July1998
Nursing Program
John Dickinson High School Sept 1983 June1987