Administrative Assistant Customer Service
Resume:
Gurpinder Kaur Brar
Edmonton, T5H 2W9, AB
(780) 717 – 5954
**************@*****.***
February 27, 2019
Office CO
Edmonton, AB
Dear Hiring Manager:
Re: ADMINISTRATIVE ASSISTANT
I am writing to express my interest in the Administrative Assistant position posted on the Glassdoor website.
The opportunity presented in this listing is very pleasing to me, and I believe that my strong personal skills and education will make me a very competitive candidate for this position. I graduated with an Administrative Professional certificate from Norquest College. The key assets that I learned and experienced during my service at various positions in India for success in this position include:
Proficiency in the English language, both written and oral required
Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, and Outlook)
Two years of previous Staffing Clerk experience in India
Able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles
Ability to work within a team environment, modeling behaviors that support and contribute positively to team operations and working relationships
Ability to work independently with minimal supervision and attention to details
I have a strong background working with and analyzing data
Produce, edit and format a variety of correspondence including letters, inquiries, memos, reports, presentations and minutes
Use data, develop graphs, charts and presentations
Schedule meetings in Outlook including booking meeting rooms, projectors, and when required, arrange refreshments, and meeting room preparation
Prepare and distribute confidential information and supporting documents for a wide range of meetings
I had experience as front desk employee, booking interviews, answering and directing incoming calls
Provide support to clients as required and provide accurate responses to inquiries from customers
I have a full understanding of tasks I am expected to perform at my workplace. I also have experience in learning and excelling at new ways as needed. Please see my resume for additional information on my experience. Adding to this, experience has taught me how to build strong relationships within organization and with clients. I can work within a team as well as cross-team.
I have enclosed my resume and would like to meet you for further discussion about my references. I can be reached anytime via email at **************@*****.*** or my cell phone, 780-***-****.
Thank you for your time and consideration. I look forward to conversing with you about this employment opportunity.
Sincerely,
Gurpinder Brar
GURPINDER BRAR
#16, 10630-105 St NW, Edmonton, AB T5H 2W9 ● 780-***-**** ● **************@*****.***
Objective
To obtain a full time Administrative Assistant position to expand on my education from NorQuest and gain more experience in this role
Skills and Abilities
Eager to take on new challenges with minimal direction and use critical thinking to solve problems
Able to acclimatize to changing business conditions
Motivated which lead me to easily achieve targets and deadlines
Works well on a team or individually
Honest, accurate and timely when giving information to co-workers
Ability to follow directions and receive feedback
Excellent in excel, word, PowerPoint, outlook and advanced mail merge, data entry, preparing database, managing files
Communicate clearly and effectively, fluent in English, Panjabi and Hindi
Education
Administrative Professional Diploma January 2018-September 2018
NorQuest College Edmonton, AB
Bachelor of Science and Mathematics May 2011-May 2014
Panjabi University Panjab, India
Practicum
Administrative Assistant NorQuest Placement (152 hours) January 2019
Edmonton Heritage Festival Association
Photocopied and printed documents as require
Answered questions and provided information for volunteers
Responded incoming calls, took and retrieved messages
Organized the supply cupboard, online photo database, and incoming applications
Cross referenced applications to excel spreadsheet
Completed mailouts
Work Experience
Customer Experience Salesfloor Associate May 2018-Present
Walmart, Edmonton, AB
Greet the customers with smile and guide them to items
Assist customers and answer questions
Prioritize and multitask when helping several customers at once
Accurately process transactions in cash, credit and debit
Represent my organization in public
Resolve problems with customer service excellence
Customer Service August 2017-December 2017
Albion Cinemas Etobicoke, ON
Provided excellent customer service by phone and in person
Sold movie tickets to patrons and managed the till
Received merchandize orders and arranged for payment
Maintained knowledge on company standards, events, and new releases to accurately inform patrons
References available upon request
Contact this candidate