Data Customer Service

Surajit Pan

**, **** ******* ** *****, Montebello, QC, J0V1L0

Mobile: +1-873-***-**** E-mail: ac8mmp@r.postjobfree.com Summary

Detail oriented, organized, tech enthusiast individual, extensively experienced in spreadsheets, word processing with over 2 years of IT experience. I am able to demonstrate effective communication and organizational skills. I can work on my own initiative, both independently and as a team. I have an excellent ability to organize and prioritize my workload in order to achieve goals and deadlines in the most efficient manner.

Education

2011 B. Tech in IT Mallabhum Institute of Technology, Bishnupur, West Bengal, India.

Employment and Work Experience

Jan, 2016 – Sept, 2018 Data Specialist IBM India

Main duties performed:

IBM’s

Customer

Management

Portal

The assignment involved receiving bulk data from customers, preparing and cleansing the data to appropriate format for processing and then loading the data to the business table accordingly. I was responsible for maintaining the back-end database to ensure a seamless operation and availability of updated and proper data with IBM ETL tool.

2016 –

Sept

2018

CNP E-

Services

Application

CNP, an electronics conglomerate has an e-service platform hosted via a java based UI, where customers register their data. The application stores the data in a backend DB. My work was storing and processing of this data in a structured way following Data Warehouse methodology. 2016 –

Sept

2018

Israel

Chemicals

Limited’s

Data

Migration

With a myriad desperate data sources, ICL Group of Companies, a large chemical organization, was in need to migrate data to a harmonized SAP solution. As part of this assignment, I efficiently worked to migrate and integrate source system data.

2016

Skills

Excellent attention-to-detail Calm under pressure

Strong PL/SQL skills Customer Service

Quality knowledge of Excel, Word Goal-oriented team player

Excellent IT skills and knowledge Time management

Document management Willingness to learn

References

Frederick Stone (ac8mmp@r.postjobfree.com)

Rose Sundermeyer (ac8mmp@r.postjobfree.com)

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