Administrative Assistant Office

SYEDA TASNIN AHMED

**********@*****.*** 403-***-**** Calgary, AB

SUMMARY OF QUALIFICATIONS

* ***** ** ********** ******* as an office administrator for the head office of an internationally certified cable manufacturing company.

Answered inquires on products and services provided by the company, as well as discounts and delivery dates via phone and email.

Planned and developed administrative services, established work priorities, and met the deadlines .

Prepared travel arrangements for staff and employees, managed petty cash for daily operations

Ordered office supplies, maintained inventory, and prepared reports, presentations and expense reports.

Fluent in English, Bengali and Hindi

Proficient in MS Office.

INTERNATIONAL WORK EXPERIENCE

Administrative Assistant

Paradise Group, Dhaka, Bangladesh 2010-2013

Answered phone calls in a pleasant manner and transferred calls as necessary, referred clients to appropriate employees and managed reception area.

Arranged meetings by scheduling appropriate times, booking rooms, and preparing the agendas of the meetings and travel plans for clients and employees using MS Outlook and MS Word.

Filed, photocopied, printed and faxed documents like e-mails, memos, compiled product reviews from new customers.

Ordered office supplies and maintained office inventory by assisting purchase orders and invoicing.

Communicated with team members and management in regard to customers, product concerns and information through phone and email.

Assisted in planning and arranging events, organized catering and refreshments for meetings, and made travel arrangements for employees and customers when required.

Administrative Assistant

Trading House International, Dhaka, Bangladesh 2008-2009

Answered phone calls and greeted people with a pleasant demeanor

Opened, sorted and distributed correspondence including fax and emails, and responded to queries related to administration.

Ordered office supplies, placed orders and handled expenses when necessary.

Scheduled and managed supervisor's appointments and meetings.

Tracked stocks, managed agendas and prepared presentation to fulfill management requirements.

CANADIAN WORK EXPERIENCE

Cashier

Wendy's Restaurant, Calgary 2017-Present

Greet customers warmly with a friendly smile and take orders at the front and drive-thru.

Inform all customers about new items and discounts.

Accurately handle cash / till to prevent cash overages and shortages.

Ensure food is provided to customers in a timely manner.

Thank customers and wish them a good day.

Maternity Leave/Homemaker 2014-2016

VOLUNTEERING

Calgary Food Bank 2017-2017

Helped to sort the grocery items and bundled those items in a team environment

The Women's Centre of Calgary 2017-2018

Helped organizers to celebrate in different events.

EDUCATION

Corporate Readiness Training Program(CRTP)

Bow Valley College, Calgary, AB 2018-2018

English Language Learning (ELL)

Bow Valley College, Calgary, AB 2016-2017

Masters of Business Administration

Dhaka, Bangladesh 2009

Internship

Completed internship at The Bridge Coworks, Calgary Mar 2018-Apr 2018

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