JASIM BIRD

Toronto, ON M*Y *Z*

www.linkedin.com/in/jasim-bird-3085b717a

ac8m83@r.postjobfree.com

647-***-****

Highly motivated, interpersonal and technologically driven, Computer Science Student with over five (5) years’ experience in customer service.

SKILLS

• Microsoft Office

• Java

• Python

• C

• C++

• Unix

• HTML

• CSS

• Javascript

PROFESSIONAL EXPERIENCE

Sales Representative 07/2018-Present

Direct Co-ops Toronto, Ontario

• World's First Group-Buying Platform for Independent Businesses

• Manage group of clients

• Meet weekly, monthly and quarterly sales quotas

• Prepare and submit weekly sales reports to management

• Illustrate applicable and relevant upsells

• Greet and assist customers in the workplace

Chef Assistant 05/2018-01/2019

Kasa Moto – Chase Hospitality Group, Toronto, Ontario

• Two-story contemporary Japanese restaurant and lounge in the heart of Yorkville, Toronto

• Trained new hires by teaching them dish creations

• Managed tempura station of the kitchen

• Assisted with guest inquiries, take-out orders and restaurant cleanliness.

• Affected quick resolutions to customer problems and brought in management when needed Project Leader 12/2017-04/2018

Dalhousie University, Halifax, Nova Scotia

• Responsible for leading a group of students

• Created an interactive, text-based simulation role-playing-game

• All skills projected through Java SE platform

• Demonstrated vast understanding of object-oriented programming Inbound Customer Service Representative 04/2017-12/2017 Samsung/Teleperformance Canada, Toronto, Ontario

• Included among the 500 Most Profitable Companies for 2017

• Handled inbound customer service complaints and questions for Samsung products from a variety of customers Forestry Tree Planter (Seasonal) 06/2016-09/2016

Haveman Brothers, Kakebeka Falls, Ontario

• One of the most respected names in the Forestry, Exploration, Camps and Vegetation Management industry

• Declared to be the fastest learner during my rookie contract

• Planted upwards of 2,500 trees daily

Wading Pool Attendant 06/2007-09/2010

City of Toronto, Ontario

• Engaged deeply in customer service – Dealing with small children and parents

• Managed daily recreational activities for children attendants

• Maintained supervision of pool

• Attended to all on-site injuries and maintained safety of all attendants

• Maintained overall cleanliness of the pool and surrounding area EDUCATION

Bachelor of Science; Major in Computer Science 2018 – Current Ryerson University, Toronto, Ontario (Transfer)

Bachelor of Science; Major in Computer Science 2017–2018 Dalhousie University, Halifax, Nova Scotia

High School Diploma 2008-2012

Northern Secondary School, Toronto, Ontario

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