Service Customer

OLIVIA GRACE RAMIREZ

**** *. **** *******, ********, Ks, 66047 785-***-**** ******************@*****.*** SUMMARY OF QUALIFICATIONS

Administrative Skills

● Knowledge of Administrative and Clerical procedures

● Scheduling Appointments and Events

● Taking phone calls/messages for direct person of contact Customer and Personal Service

● Excellent Communication Skills

● Providing Customer and Personal services

● Evaluation of Customer Satisfaction

Travel Experience

● Commuted to Kansas City for Events related to Venue

● Assisted DJ in Topeka, KS.

● Attended a Lighting Workshop in Olathe KS

EXPERIENCE

· Ticket Taker September 2015 to present

· Crowd Systems Inc. Kansas City MO.

● Taking tickets

● Ushering at athletic events.

· Receptionist November 2015 to February

2016

· KU Watson Library Lawrence KS.

● Organizing file cabinets, etc.

● Responsible for watering plants

· Shared Service Center Intern September 2015 to November 2015

· Audio Editing, University of Kansas Lawrence KS.

● Assisting in the development of training videos

● Sound Recording/Audio Editing and Video Editing

· Receptionist July 2015- August 2015

· Lawrence Workforce Center

● Taking phone calls

● Sending R.E.S (Re-employment Eligibility Service) clients to the appropriate staff members

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EDUCATION

Kansas City Community College

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