Accounting, Inventory Management, Sales, Communication, Data Analysis

Michael Paul Mahnke

661-***-**** ********@*****.***

Education

BS Business Administration focus in Accounting, 3.82 GPA, California State University, Bakersfield-AV Campus, Lancaster, CA, May 2018

Skills

Data Analysis

Research

Report Development

Accounting

Communication

Work Experience

Target Chula Vista, California/Palmdale, California

Cart Attendant/Consumables Team Member August 2013-April 2014/October 2015 – Present

Self-starting, motivated team member, constantly seeking new ways to improve efficiency. Consistently maintaining assigned areas with integrity at or above expected standards.

Push average daily sales in the consumables department of $30,000 and contribute to overall sales volume of $100,000 daily.

Manage thousands of inventory items, utilizing attention to detail and proactive error correction.

Utilize strong communication skills to interact with guests and assist them with matching products to their specific needs.

Handle transactions and count cash in speedy, efficient manner for the benefit of guests.

Wal-Mart National City, California

Sales Associate June 2013-August 2013

A retail sales position in the toy department. Provided friendly customer service, assisting customers with their shopping needs.

Encouraged sales by ensuring aisles were neat, orderly, and fully stocked.

Managed returns, ensuring inventory was returned to its proper locations.

Assisted customers throughout the store, encouraging purchases and return visits.

Handled customer transactions, providing speedy service.

South County Career Center Chula Vista, California

Research Lab Aide October 2011-November 2011

Six-week position as Research Lab Aide to job-seeking clients at the South County Career Center. Tasked with providing customer service to the clientele.

Ensured all equipment is used and maintained properly.

Operated copier and fax machine for clients.

Assisted clients with job search needs as requested.

Provided clients with support for computer-related issues.

Qualcomm San Diego, California

IT Business Process Analyst Intern July 2011-August 2011

Interned for five weeks in the IT Service Continuity Department. The focus was designing an IT Service Continuity (ITSC) Plan Template to give to other Qualcomm locations worldwide for standardization of processes.

Created Instructions, Outlines, and Flow Charts for the ITSC Plan.

Prepared an Incident Response Plan Template.

Designed a Risk Analysis Template.

Established a RASCI Responsibility Matrix to improve the efficiency of the IT Department.

Clubs and Volunteer Work

Business Club-AV Treasurer Lancaster, CA September 2017-August 2018

Reactivated the club in collaboration with a team of peers after it had been dormant for two years.

The club now has more than 30 members and continues to grow each semester.

Focus on building relationships between future college graduates and local businesses.

Have successfully brought numerous industry professionals and small business owners on campus to educate and interact with students.

Palmdale Community Church Palmdale, CA September 2014 – Present

Work with teams of varying sizes to maintain lawn and facilities.

Develop ties with the community through a variety of child, youth, and general outreach programs.

Often placed in charge of groups of children or youth.

Aid those in need who contacted the church for assistance.

San Diego Job Corps Imperial Beach, CA April 2011– November 2011

Room Leader of a 3-person room.

Later promoted to Dorm Leader position of a 54-person dorm.

Earned position as Student Residential Advisor, assisting Residential Advisor staff.

Separately, elected to Student Government Association as Assistant Treasurer.

Software Proficiencies and Certifications

Microsoft Office

StatTools

CompTIA A+ (Not Current)

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