Administrative Assistant Executive

Profile Over ** years of international experience in administration and over 10 years experience in the provincial Canadian government

Interest Support and help others in solving daily problems and challenges.

Qualities Great skills in critical thinking and common-sense judgment in crisis. Hardworking and have a positive attitude. Highly-motivated, quick learner and self-starter.

Abilities Effective oral/written communication to liaise with staff, management and clients.

Demonstrate initiative and ability to exercise independent judgement to organize

and prioritize workloads. Maintain high level of confidentially of work.

Values Strong work ethics and moral values.

Punctuality, loyalty, effectiveness and caring.

Professional Surrey Place/TRE-ADD Program/Medical Services/Medical Office Assistant/

Experience Special Project Coordinator/Workflow Improvement Specialist Toronto/2013-now

And Achievements

Resolving errors in KIDS system and AbelMed database for OHIP Billing in achieving the target revenues for Surrey Place Centre.

Creating the new pathways for external and internal referrals solving issues and improving the efficiency of processes. Mediation Specialist for crisis situations.

Implementing efficient tracking systems of referrals, appointments and client paperwork resulting in a better workflow for different medical specialities.

Ministry of Children and Youth Services/Thistletown Regional Centre /TRE-ADD Program

Program Administrative Assistant, Toronto/2008 – 2013

Developed and maintained 6 Program manuals and procedures during the Accreditation process of Thistletown Centre for Certification resulting in the successful 98% percentage score, making our organization among the top ten agencies in children’s mental health care.

Ensured that our professional image and accreditation standards were maintained by continuously distributing the Centre Policy Manual updates throughout the Program.

Generated and implemented a highly efficient Staffing Requests Tracker that enabled management to request/follow-up/track approvals of staff movements and saved the Program money and overtime.

Waterfall Investments

Administrative Assistant – Trades and Settlements, Toronto /2004 – 2005

Monitored and generated the daily reports and reconciled trades and settlements; managed the database of prospects and marketing packages.

Synergy Asset Management

Administrative Assistant, Toronto /2002 –2003

Market Research and support for a team of 5 Portfolio Directors, 2 traders and 7 junior researchers in their daily administrative tasks

Kvaerner IMGB, Bucharest, Romania

Executive Assistant to President & CEO Bucharest /1998 – 2002

Provided bilingual documents for the biggest privatization deal in Romania

assisting the International team of CEO, CFO and 11 Directors related to the

Romanian PM Office and state bodies; managing reports and stats for Board of

Directors, setting up budget meetings and media conferences.

Education Bachelor of Arts, Foreign Languages

- Major in Spanish Language and Civilization

- Minor in English Literature

- Successful mandatory French examination passed for enrolling in the University, University of Bucharest, Romania - Faculty of Philology/1987 - 1991

Languages Fluent in English, French, Spanish and Romanian (Speaking, Reading, Writing)

Other Certificate of Ontario College of Teachers - TESOL (Teaching English as a Second Language) Toronto / 2008

Academic TOEFL successfully passed Toronto / 2005

Competencies Flexible and able to prioritize operations for optimal effectiveness

Communicating effectively and Committed by showing focus on service delivery

Initiative taker and providing creative solutions; Promoting high Ethics, Confidentiality and Integrity

Problem solver; Concerned for quality standards and Detail oriented

Oriented to Results Achievement; Natural user of Research and Analysis;

Situational judgement; Independent and Team player

Training - Administrative Leadership course, certified by the ADM-MCYS, October 2011

- IFIS training online course – Enhanced Reporting Portal 1, February 2012

- Project Management for Small Projects, 2-days seminar, February 2012 - Essentials of Managing: for Non-Managers, April 2012

- Report and Business Case Writing, May 2012

- Emotional Intelligence for Non-Managers, August 2012

- Writing Effective Briefing Materials, October 2012

- SickKids-CIP-Yellow Belt Training for Best Practices, April 2018

Recognition - Certificate of Recognition and Plaque Award for Customer Services and Business

Improvement awarded by TRE-ADD Program, May 2011

- Certificate of Completion of the Administrative Leadership Stream signed by the ADM of

MCYS, November 2011

Other experiences RAO Publishing House, Bucharest, Romania / Administrative Assistant-Partnerships / 1997 - 1998

TV Sibiu, local TV station, Sibiu, Romania / Producer & Director / 1996 to 1998

University of Sibiu, Romania / Spanish Culture Teacher / optional course / 1994-1996

The Brukenthal Art Museum, Sibiu, Romania / Executive Assistant /1992 - 1996

Computing MS Office 2016, Office 365: Word, Excel, PowerPoint, Visio; Outlook; e-Diary

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