Customer Service Data

AIMIE ALVAREZ LUY

Unit F-** Otis *** residences Paz Mendoza road

Paco Manila, Philippines

**************@*****.***

Mobile number: +639********* ph

Whatsapp number: +971********* uae

Skype account: marie aimie alvarez

Nationality: Filipino

Passport number: P8197377A

Expiry date: August 01, 2028

OBJECTIVES:

Seek challenging position at a reputed firm or company. Experienced in marketing and administrative work with strong interpersonal and organizational skill. Be able to work in multi-tasking challenges and responsibilities. Highly trustworthy, ethical, and discreet. Detail-oriented and resourceful in completing tasks and projects.

KEY SKILL:

Word processing and typing

Computer Operations

Filling and Data Archiving

Office Equipment Operations

Telephone Reception

Customer Service and Relation

Minor Accounting

Problem Solving

Excellence Communications (language Skills)

Spoken Reading Writing

Chavacano Native Native Native

Tagalog Excellent Excellent Excellent

English Good Excellent Excellent

Spanish Average Average Average

EDUCATION

HIGH SCHOOL

Manicahan National High School, Zamboanga City, Philippines

UNIVERSITY LEVEL

Universidad de Zamboanga, Philippines, 1996-2000

Bachelor of Science in Commerce major in Management (completed)

Other certificates:

SPECIAL BAKING

NBC BAKESHOP School of Baking and Cake decorating (2014)

PROFESSIONAL EXPERIENCE:

PRESENT

DATA ENCODER

SHAWN CARGO FORWARDER

510 HONORIO LOPEZ, NORTH HARBOUR TONDO, MANILA PHILIPPINES

KEY RESPOSBILITIES:

Insert customer and account data by inputting text based and numerical information from source documents within time limits

Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

Review data for deficiencies or errors, correct any incompatibilities if possible and check output

Apply data program techniques and procedures

Generate reports, store completed work in designated locations and perform backup operations

Scan documents and print files,

Keep information confidential

Respond to queries for information and access relevant files

Comply with data integrity and security policies

Submit daily shipping report to the main office.

Email shipping detailed to corresponding consignee and shippers.

JAN-JULY 2018

Marketing officer

Waqas Shabbir Construction Company

Rm 202 Al Baraha Building, Al Baraha Street, Diera Dubai UAE

Contact number: 04 258 1151 UAE. Dubai or 050-***-****

Key Responsibilities:

Oversee the organization’s marketing activities and campaign

Plan advertising and promotional campaigns for product or services on a variety of media (social, print, etc.)

Prepare content for the publication of marketing material and oversee distribution

Conduct market research to identify opportunities for promotion and growth

Collaborate with manager in preparing budgets and monitoring expenses

2014-2017

Administrative Support

LM Metro Hotel (Zamboanga City, Philippines) Jan. 2014 – Aug. 2017

Contact number: +62 955 3834 or +62-917-***-****

Key Responsibilities:

Performed Administrative and Secretarial support functions:

Composed and edited correspondence dictation, verbal direction and policy knowledge.

Prepared and distributed agendas and meeting schedules.

Coordinated meetings, interviews, events, and others appointments.

Organized Filling system

Assisted general accounting Functions likes:

Management of office supplies

Raising purchase orders

Expense reports

Preparation of budgets.

REFERENCES:

Available on Request.

Contact this candidate