Arthur S. Freeman

The Colony, TX *****

870-***-****

ac8lt6@r.postjobfree.com

Customer service oriented with 2 years of networking experience. Well-spoken and outgoing team player equipped with effective problem-solving skills, accustom to working professionally and efficiently in team or self-sustaining, fast paced environments. Established listening skills and strong attention to detail.

Employment History

Adjusting Resource (Daily claims)

CIS – Dallas, TX 05/2018-Present

Interviewed claimant to arrange property inspections and determine the COL.

Gathering data and information about damage from the claimant.

Responsible for determining loss and make sure COL meets policy guidelines to deny or compensate claimant.

Quality Assessor

Choice Solutions – Baton Rouge, LA 01/2018-04/2018

Confirm that work is accurate, and that individual work load has been completed daily.

Examined loss reports, confirmed coverages and followed SOP

Attention to detail ability to achieve thoroughness and accuracy when accomplishing a task.

Property Adjuster

Burton Claim Services – Jacksonville, FL- 10/2017-12/2017

Investigate, evaluate, and settle property claims. (Orlando, FL and Mobile, AL)

Interview claimant and witnesses to gather relevant information.

File claims in the Chart software and maintain the reserves.

Knowledge of Xactimate that allowed fast claim turnaround times.

Auto Adjuster

State Farm/EA Renfroe - Houston, TX – 08/2017-10/2017

Wrote claims for Hurricane Harvey and Irma. (Houston, TX Austin, TX and Okeechobee, FL)

Handled total loss and virtual claims in a field and desk environment

Successfully managed a high volume of claims, phone calls and paperwork.

Administrative tasks and duties, included but not limited to filing, typing, providing customer service, processing mail, and sending and responding to email correspondence.

AT&T

Premises Tech- Dallas, TX- 12/2015-12/2017

Educate customers on service features and functionality

Verify all services are working properly

Install and rearrange inside wiring

Lone Star Overnight,

Amazon Driver – Dallas, TX-10/2014-12/2015

Ensures products arrive when customers need them.

Provides quality customer service

Assists co-works with delivery loads assists with BAM screens, including counts, audits, ordering and binning of merchandise

Education

ITT Technical Institute – Carmel, IN 9/2012– 3/2016

Bachelor of Science, Information Systems and Cyber Security

Relevant Coursework

University of Mississippi – Oxford, MS 1/2008– 5/2010

Coursework, Management Information Systems

Northwest Mississippi Community College – Senatobia, MS 9/2005– 12/2007

Associate of Science, Computer Science

Additional Software Skills

HTML, Visual Basic, Java Script, Microsoft Visual Basic, C++ and C# Programming, Microsoft SQL Server, MySQL, Microsoft Office Suite (Work, Excel, PowerPoint, Access), Java, System Analysis and Design, Linux, Windows, Mac, and Pivot Tables

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