RENALYN D. DELA CRUZ
*** ********* ***** *********** **
T1X 1L3
Contact # 403-***-****
Email address: ac8lpd@r.postjobfree.com
Targeting Roles in:
PHARMACY ASSISTANT
Have a strong foundation of theory and practical experience of being Pharmacy Assistant. With a high degree of concentration and attention while performing routinely task, excellent communication skills and time management gained from work experience. Can calm and handle emergency situation. Have outstanding customer service with immense caring approach toward others. Willing to grow and succeed with the company.
Skills Highlights:
Technical Skills: Inventory Management
Microsoft Office Application (Word Processing)
Prescription Processing
Knowledge of Kroll System
Problem Solving
Communication Skills: Superb organizational skills and detail orientation
Demonstrated customer service experience
Can work in multicultural environment
Bilingual
Verbal and written communication
Professional Experience:
Pharmacy Assistant (100 hours Practicum)
Establish and maintain patient profiles
Prepare insurance claim
Stock and take inventory of prescription and over-the-counter medications
Clean pharmacy equipment, help with the maintenance of equipment and supplies
Help filling the prescriptions and compounding
Answer telephone for pharmacy inquiry
Assist the pharmacist in some clerical duties
Give excellent customer service to every patient
Food Service Supervisor – A&W Restaurants (August 2018-Present)
Chestermere AB
Supervised and coordinated activities of the team to ensure quality and service is given a top priority
Helped the management in the execution of goals and objectives in everyday operation of the unit
Leading the team by examples
Assistant Store Manager - Tim Hortons (November 2015 – November 2017)
Compass Group Canada- Chartwells SAIT Campus
Assisted the Store Manager in leading and setting goals and objectives of the team in daily operation of the store
Handled guest complaints and inquiries with caring attitude
Handled administrative functions such as entering the sales, checking the standard procedures performed by the team, scheduling, doing inventory, ordering of supplies and cash counting
Trained staff on each station and gave them motivation to perform in an efficient and effective way
Placed and received order for stock to maintain inventory
Food Service Supervisor - Tim Hortons (November 2013 – November 2015)
Compass Group Canada- Chartwells SAIT Campus
Supervised and coordinated activities of the team to ensure quality and service is given a top priority
Helped the management in the execution of goals and objectives in everyday operation of the unit
Leading the team by examples
Education:
CDI College
Pharmacy Assistant – Diploma
March 2018- Present
SAIT Polytechnic College
Bachelor of Applied Business Administration
Undergraduate (2016-2017)
Araullo University – Philippines
Bachelor of Science in Accountancy
June 2000- April 2004
Vincentian Catholic Academy
High School Diploma (1996-2000)
Awards and Achievements: Graduate with Honours
Certificate of Completion – Health and Safety Management 201(training for supervisors and above)
Certificate of Academic Excellence in Introduction to Computers
Certificate of Academic Excellence in Anatomy and Physiology
Certificate of Academic Excellence in Introduction to Pharmacy
Certificate of Academic Excellence in Fundamentals of Pharmacology
Certificate of Academic Excellence in Pharmaceutical Calculations
Certificate of Academic Excellence in Community Pharmacy
Certificate of Academic Excellence in Compounding
Certificate of Academic Excellence in Institutional Pharmacy
GPA- 93.88 %