ac8lo8@r.postjobfree.com

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Jo-Ann McGlone

St. Eugene, ON

ac8lo8@r.postjobfree.com

613-***-**** / 613-***-****

I have 30 years’ experience in all phases of the National Defence Documentation/Publications/Configuration/Data Management world including new and revised documentation development using MS word, Adobe & Native file formats, converting, processing, editing, reviewing, updating, publishing, packaging and delivery for all classes of vessels. EDUCATION

High School Diploma Verdun Catholic High School 1976 SKILLS

• MS OFFICE SUITE

• ADOBE ACROBAT PROFESSIONAL

• CMSTAT

• FOXPRO

• VISIO

• JD EDWARDS (DATABASE)

EMPLOYMENT

July 1998 – December 2017 Fleetway Inc, Ottawa, ON Senior Administrator

• Answered phones, assisted managers in their day to day requirements if needed.

• Handled incoming/outgoing courier services, entered all incoming mail (invoices, cheques) into an access database.

• Entered employee timesheet information into JD Edwards database.

• Matched courier invoices with proper tracking numbers for accounts payable.

• Created several in-house "How to Guidelines" new phone system, (fill out form) for courier pickups, submit an Expense Claim and entering (invoices, cheques) into the company owned Access database.

• Assisted in the formatting for AOPS and AJISS proposals.

• Created a template for the AOPS program required manuals.

• Worked very closely with the New Business Development Manager creating and updating proposal templates. Duties included:

Reviewed Request for Proposal (RFP) and created template shells with the mandatory requests for the Technical, Financial, and Certification requirements;

Reviewed formatting after converting to PDF to make sure there were no hic-ups; and prepared CDs, CD covers for final delivery.

Desktop Publishing for the Canadian Navy / Canadian Forces Technical Orders (CFTO’s) Development

• Developed unilingual manuals (1st and 2nd) from native file formats for submission to translation authorities for a dual column bilingual manual using DNDs AG-006 as a Guideline.

• Developed courseware for DND for the Standard Ship Maintenance and Repair Specification

(SSMRS) Template, and subsequently provided the classroom training.

• Provided guidance to the Victoria Submarine Class personnel on SSMRS template usage.

• Managed and coordinated the conversions of all Iroquois (IRO) Class, Protector (PTR) Class, and Halifax (HFX) Class SSMRS into the template (ongoing).

• Compiled and prepared technical status reports on all HFX and IRO Class Canadian Forces Technical Orders (CFTO) that are currently in production at Fleetway Inc. Over 10, 000 ac8lo8@r.postjobfree.com

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individual technical projects are tracked from original receipt from DND to final CFTO delivery to Canadian Forces Publications Depot (CFPD) (ongoing).

• Broad range of electronic data manipulation support services for example, the creation of both HFX and IRO CFTO Work Orders, compiling Life Cycle Management (LCMM) Drafts. Canadian Coast Guard (CCG)

• Helped in the preparation of some CCG Manuals adhering to CFTO DND standards linked to Fleetway projects.

Project Manager General Dynamics LAV-APC Project (11-year project)

• Responsible for all the changes, updates, and revisions to the contract.

• Prepared all contract changes from Program Management Office (PMO) Light Armored Vehicle (LAV) and General Dynamics (GD).

• Supplied the requested changes to both parties for their approval which included the complete revisions of the full contract (several volumes, Articles A to Z) and prepared final approved contract in both CD and paper formats for both parties. Project Administrator C T133 (1-year project)

• Participated in all phases of Data/Configuration Management for the CT133 Publications Management Services Project.

• Developed and processed monthly progress reports:

Verified all invoice information, documentation development including; editing, reviewing, updating, publishing, packaging and delivery.

• Department National Defense (DND) Administrative Procedures for correctness of layout and procedures.

• Alteration to the publication Access Databases.

• Knowledge in the National Defence Indexing and Documentation.

• Trained new personnel on this project to require a firm understanding of the National Defense Identification System.

May 1986 - March 1998 Loral (Paramax) Canada Inc. QC Senior Administrative Assistant

• Actively participated in all phases of the Canadian Patrol Frigate Program (CPF) Data/Configuration Management including; documentation development, processing, editing, reviewing, updating, publishing, packaging and delivery of:

Maintenance Plans, Preventive Maintenance Plans, Performance Tests, 1st Line, 2nd Line and 3rd Line Maintenance Manuals.

• Prepared departmental briefing material.

• Developed and produced Operating Procedures to meet ISO 9001 standards.

• Negotiated with sub-contractors for the printing of technical documentation.

• Co-ordinated departmental word processing workload.

• Supervised the production of sub-contract and internally developed documents.

• As a data terminal operator, inputted and managed a mainframe database of approximately 100,000-line items.

• Assimilated the result provided by 9 logistics support analysis engineers.

• Provided all graphics support including developing, scanning and enhancing schematics, line drawings, and charts.

• Instructed co-workers in the production of technical documentation to Canadian Government standards.

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