Business Analyst, Solutions Architect, Project Manager

SUMMARY

Value driven business strategist with over 7 years of experience and a passion and aptitude for innovation and emerging technologies. Proficient in Waterfall, LEAN and agile methodologies (Scrum, Kanban), Iterative and Rational Unified Process (RUP) including requirements elicitation, Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC), Quality Assurance (QA) and testing, implementation and production support. A persuasive and empathetic leader experienced in leading cross-functional teams with excellent written and verbal communication skills, strong problem solving and analysis abilities and the ability to adapt to new technologies quickly and work well under pressure.

CORE SKILLS & COMPETENCIES

Methodologies: Waterfall, Agile –Scrum, RUP, Iterative, Software Development Life Cycle (SDLC), Use Case (stories, modelling, diagram and narrative workflows) and Business process Analysis.

Technical Knowledge: Microsoft Office Suite, SharePoint, Visual Basic, Visio, Basis, Flex Cube, Jira, Microsoft Excel, PowerPoint, OLAP, Microsoft Power BI, and Versus BI.

Elicitation Techniques: Brainstorming, Interview, Workshop, Shadowing, Surveys, JAD sessions

Requirements Engineering: Requirements elicitation, analysis, documentation skills, validation and management.

Software: MS Office, Visio, MS Project, MS Outlook, MS Word, MS Excel, PowerPoint, Skype for Business, Adobe Acrobat, MS SharePoint, XML, JIRA, CA Agile (Rally), SQL, Tableau, HTML5, CSS

Competencies: Gap Analysis, Impact Analysis, Process Analysis, SWOT Analysis, Use Case, test cases, Documentation (BRD), Activity Diagrams, Procedural Manual, Joint Application Development (JAD) Sessions, Change Management, Design Thinking, Architecture Development Method (ADM)

PROFESSIONAL EXPERIENCE

Senior Business Analyst, Audit Strategy & Operations October 2017 - Present

KPMG MSLP

Main Tasks & Responsibilities

Engage stakeholders in requirements elicitation exercises including: meetings, interviews, design thinking and LEAN workshops

Gather feedback and pain points from stakeholders, translate into business cases and project requirements

Analyze data in spreadsheets using VLOOKUP, pivot tables and other functions and compile into consumable reports and presentations

Present data as a basis to influence management on future projects

Analyze and document project risks, dependencies and roadblocks

Create work breakdown schedules and manage the portfolio of work to advance each strategic priority

Meet with Managing Partner of Audit and Director of Audit Strategy & Operations on planning and progress of project portfolio and strategic priorities

Projects

KPMG Clara (Cloud migration), Digital University, Audit Digitization & Innovation, Audit Workforce of The Future, KPMG LEAN in Audit™

Business Analyst (Contract) August 2017 – October 2017

Royal Bank of Canada

Main Tasks & Responsibilities

Work with project stakeholders to document solution requirements, SLAs, NFRs, data flows and system functions

Define and document solutions configuration within an Agile based delivery model

Deliver roadmaps, current state analysis, technical documents and diagrams

Ensure solution NFRs meet or exceed proposed specifications

Document test cases and develop reference/regression data sets

Coordinate the workflow between designers, developers and BAs

Liaise with stakeholders to discuss the solution vision and results

Design, document and maintain system processes

Report on common sources of technical issues and make recommendations to product team, while communicating key insights and findings

Deliverables:

Technical specification documents, Traceability Matrix, User Stories, product backlog, use cases, UML/Sequence diagrams, Test strategy document, NFRs

Analyst (Subcontract) June 2016 – June 2017

Everis

Main Tasks & Responsibilities

Participate in workshops and meetings to define project-specific needs

Gather, document, and clarify business requirements and translate them into specific requirements detailed in system design documents

Assess priorities of change requests

Prepare test scenarios and carry out tests within project frameworks

Monitor deliverables' quality and approval; ensure post-implementation follow-ups

Maintain and enhance the Information Management System to support reporting and analysis for management decision-making

Prepare recurring and ad hoc reports using SQL, Power BI Reports and other reporting tools as needed

Analyst July 2012 – March 2016

First Capital Insurance

Main Tasks & Responsibilities

Conduct business and process analysis in an effort to drive data accuracy and operational scalability through implementation of data process improvement initiatives

Create and prepare process improvement documentation which may include root cause analysis, business cases, process design and implementation / business strategies.

Perform data analysis and prepare reports, charts, and graphs which detailed volume and revenue and present findings to management

Document current and future state processes using accepted process mapping tools, techniques and practices

Participate in User Acceptance Testing to ensure data integrity for system fixes and/or updates

Review business, functional, non-functional and system requirements with stakeholders and gain consensus on user stories

Perform GAP analysis of business rules and business system process flows

Support project management and development team in preparation of technical implementation requirements to ensure adherence to business, functional and non-functional requirements

Develop training manuals for business and post UAT support

Elicit business/solution requirements from all stakeholders while sharing ideas, best practices, knowledge and experience

Facilitate specification walk-throughs and Joint Application Design (JAD) sessions as required

Deliverables:

Business Impact Document, Business Cases, Project Charters, Business Requirements Document, Test Strategy Documentation and, User Acceptance Testing Documentation, Change Management Process and Plans, RACI Matrices, SWOT Analysis, Requirement Tractability Matrices, SOP Manual

OTHER EXPERIENCE

Project Coordinator January 2010 – October 2011

Dentons LLP (formerly FMC Law)

EDUCATION & CERTIFICATIONS

Education

Bachelor of Arts, International Development Studies, University of Winnipeg

Diploma in Leadership & Management, Shaw Academy

Professional Certifications & Courses

Project Management Professional (PMP), Project Management Institute

TOGAF 9.2 Certification, The Open Group (in view)

Project Management Immersive, PMI Accredited

Business Analysis Fundamentals, IIBA Accredited

TOGAF 9.2 Foundation Certification Course, Udemy

Cloud Computing for Project Managers, Udemy

AWS Architect Associate Course, Udemy

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