Customer Service Executive Assistant
Resume:
Maria Flagg
Food / Skateboards / Beach
Los Angeles, CA 90025
*******@*****.***
EXPERIENCE
Greenspire, WLA —Office Manager
June 2016 - PRESENT
Supply ordering; shipping and receiving; timecards; facility management; events; liaise with vendors
Accomplishments: I physically moved our office from W. Los Angeles to Santa Monica in January and helped to establish a company culture in the new facility. I also held a seat on the Event Committee, crossing over into the Culture Committee by enrolling the company in a Federal Credit Union; and the acquisition of Alkaline water and healthy food vending machines in our office.
Greenspire, WLA —Operations Assistant
October 2016 - PRESENT
Heavy phones and customer service; qualification of all applicants; routing; enrollments; reports; proposal builds
Milo & Olive, — Cook
January 2015 - March 2016
Worked multiple stations in the establishment - Prep; Pasta (made all of the handmade pastas and fillings from scratch); Pantry; Porter; assisted in training new employees
JiRaffe, Santa Monica — Pastry Assistant
April 2014 - February 2015
Assist the Pastry Chef in the preparation of all desserts and breads; plating and presentation of desserts during events; occasional serving
Sur la Table, Santa Monica — Stock/Sales Associate
April 2014 - February 2015
Receipt of all incoming goods; merchandising; inventory management; sales and customer service
Venice Alehouse, Venice — Line Cook
April 2014 - February 2015
Preparation of all sauces/dressings, and ingredients for the front line; preparation and plating of appetizers, salads, and desserts on the front line; purchasing and receiving of all dry goods, dairy, breads; liaise with vendors; inventory control; constant observation sanitation and safety practices
Accomplishments: I managed the BOH for several months while the establishment was trying to replace the former Executive Chef.
Exodus Film Group, Venice — Executive Assistant/Office Manager
January 2003 - September 2010
Provide clerical support; answer and screen high-profile phone calls, roll calls; schedule, coordinate and maintain appointments and meetings; coordinate messengers/package delivery; organize and maintain filing system; A/P and A/R; set Policy & Procedure; distribute and coordinate interdepartmental correspondence; interact with external clients, vendors, business associates, and counsel; liaise with outside IT, telecommunications, and security companies to coordinate work; coordination of print work with outside printing companies; HR related duties such as payroll, processing of new hire/termination paperwork, employment verification; coordination of all investor mailings and maintenance of all confidential investor data; ordering of all office and kitchen supplies; Shipping and Receiving
Accomplishments: I coordinated all of the company’s social events, from Happy Hours to Beach Volleyball. I was also instrumental in helping to coordinate and host the premier of our first movie at the Chinese Theater in Hollywood
Activision, Santa Monica — Administrative Coordinator
March 1993 - March 2000
Provide backup for Director of Administration; implementation of policies & procedures; issuance and deactivation of security access; telecommunications & facilities management; interface with IT for all needs; vendor liaise; general office duties
Accomplishments: I coordinated many floor/department moves, as well as 3 full building moves - the last one consisting of 600 people into their current facility.
I also served as a Chairperson on the Recreation Committee, coordinating the production of company social events (ice cream day; summer party at Magic Mountain; beach parties; etc); and traveled to/worked trade shows with the company; managed the Company Store
Activision, Santa Monica — Operations Analyst
March 1993 - March 2000
Provide backup for EDI Processing; manage computer software and video game customer accounts; order processing; invoicing/returns; customer service and sales support; inventory control; liaise with external warehouses
EDUCATION
Art Institute of California, Los Angeles — Associates of Science and Chef Certification
January 2011 - January 2015
Best of Quarter Award
SKILLS
•MS Office
•Windows
•MAC
•QuickBooks
•G-Suite
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