Field Service Quality

Corey Dickerson

*** *. ***** **** ******, Tx ****5

817-***-****

*************@*****.***

Objective: Obtain a technician position with a company with opportunity that focus on leadership, communication, and customer relations skills Charter Communication/Comcast/Time Waner/Spectrum

April 1994 – Sept 2018

• Install cable, phone, and internet in the customers home

• Repair any cable, internet, or phone issue

• Wire or rewire the home whether inside or outside on the main poll line.

• Oversee cable system installations of junior technicians

• Run cable install equipment and connect receivers

• Respond to corrective maintenance request in timely manner

• Assured tv’s received proper signals and good picture quality

• Provide high-quality service to all customers

• Communicate and collaborate with other members of the field service team to resolve complex issues

• Test and troubleshoot issues with the network communication

• Worked and various tools: hand tools company vehicles and equipment

• Aware of my surroundings for safety reasons

Skills

Self-starter, people person, hardworking and physically capable, not scared of heights and/or close spaces, great communicator, strong testing and troubleshooting, educate the customer on products and service.

Contact this candidate