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Customer Service Representative

Dunlap, Tennessee, 37327, United States
February 24, 2019

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** ******* ****

PO Box ***

Dunlap, TN 37327

Phone: 850-***-****

Alt Phone: 850-***-****


My objective is to stay in customer service. I have found that I do enjoy the interaction with people. I do have several years of managerial experience and do hope to find a position in management with a customer service oriented company. Ability Summary

Data Entry, Filing, Multi-line phone system, Customer Service, Cash Handling, Teller Duties, 10 key Calculator, Microsoft Word and Computer literate. Employment History

Technical support for iOS devices/troubleshooting (work at home position) 10/2017-8/26/2018


Panama City, FL

I have been working for Kelly Connect since October providing technical support for Apple iOS devices.

I troubleshoot with customers to resolve their issue. I am using an iMac computer provided to me with software that is needed to provide the support. I log the interaction and we have KPI's that need to be met during the interaction.

Telephone Customer Service Representative/Newspaper Carrier 2/2014-Present

Panama City News Herald

Panama City, FL

I assisted customers with their newspaper subscription and did up-selling as much as possible. Cashier


Dalia Food Mart

Panama City, FL

I was a cashier at a convenience store.

Guest Service Representative

05/2010 - 02/2011

Red Roof Inn

Panama City, FL

I assisted our guests with reservations, check-ins/outs. I did my very best to assure the guest is happy with the Hotel and will leave with pleasant thoughts of their stay. I have proven to do that very thing as many guests have written and called to inform the manager that their stay was pleasant and that I had made them feel very welcomed. Store Manager

01/2006 -04/2009


Lynn Haven, FL

I ran all operations of the restaurant. I did all the hiring and firing, I did all the schedules for managers and employees. I did the inventory and truck orders. My store was the #2 store of all of Zaxby's franchising, while I was in charge. CUSTOMER SERVICE

Member Service Representative

07/2001 - 10/2002

Tyndall Federal Credit Union

Panama City, FL

Assisted members with all their financial needs.



Bay Path Junior College

Associates Degree

Executive Assistant


Maloney High School

High School Diploma

General Study

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