Names: JOHNSON NICODEMUS MFONISO

Address: JALAN */115B, JALAN PERKASA 8 BUKIT JALIL

Mobile Phone No. 016*******. E-mail:ac8l9q@r.postjobfree.com SUMMARY OF QUALIFICATIONS

Highly Motivated, hardworking, and performance-driven professional with strong educational foundation. Interested in pursuing a position to advance knowledge in Computer Science that offers opportunities for self-improvement and professional growth. Exemplify background in ICT and Manufacturing System Engineering. Possess excellent people skills with adeptness in resolving issues resolving IT matter quickly and effectively, yet persistently by pursuing the most effective and appropriate course of action. Demonstrate persuasive purpose driven result with skills in resolving customers, Issues and presenting fact for solution guide. Used to working and communicating with diverse customers, clients, dealers and enjoy team play. KEY STRENGTHS

Data entry application. Active Directory Directory Services, Good team player. Motivational. Purpose driven result. Fluent in English Language. Outstanding customer relationship. Offices Administration and support. General Maintenance on system Navigation, mainframe, Domain Controller, mobile configuration, APN, back-up and restore. Installation and Configuration. EDUCATION

BACHELOR OF SCIENCE IN COMPUTING

Asia Pacific University of Technology and Innovation. Staffordshire University, UK: 2015 DIPLOMA IN COMPUTER SCIENCE

Lagos City Computer College. Nigeria: 2002

Second Class Honors: 2nd Division 50- 59%

PROFESSIONAL EXPERIENCE

ACE ALGOTECH SOLUTIONS SDH BHD

Position: Assistant Manager 9th October 2017

Job Responsibilities: Software Trainer

UNITED NATION

Position: Fund Raiser January 2017

Insert Pas

Job Responsibilities: Face to Face Fund Raising and presentation. RGEN ACADEMY SDH BHD

Position: TRAINNED SUPRVISOR AND ADMINISTRATOR October 2015 – 31st January2016 Job Responsibilities: Participate in assisting student in their education, preparing them for their ICCE. Scoring, Initials. Accountability. Taking care of their progress report card and paces in all subjects. Parents report Cards. Sport Activities as their coach, in door and outdoors games like checkers, Table Tennis also Basketballs. Pastoring Chapel and Multimedia Lab. And human skills, like creativity. Prepare Power Point for the year, Annual Award. apic@h

CSC SDH BHD

Position: IT SERVICE COMPUTER DESK JANUARY-MARCH 2015 Job responsibilities: Participate in receiving inbound calls for customer password reset; send in a technician to customer, Resolving Mainframe issues. Server errors 404. Level 2 support and Technical troubleshooting for all brands in the world. And all devices. SCICOM SDH BHD

Position: MOBILE SUPPORT AND TECHINICAL HELP DESK SEMPTEMBER 2011-2013 Job responsibilities: Participate in mobile SIMCARDS Activation and value added service (VAS) activation for customers. Toss Line, Knockout line, Billing Circle, Network Troubleshooting, Take up level2 support in provisioning of devices like Blackberry services, server email, client email, pop3 account, SMTP/STM, IMAP, APN and IP, Config. Provision of re-contract and all types of Sim-Cards Nomination, Fiber Mio-Broad Band and Mio TV Settings plan, Installation and Configuration, iPhones device, back-up and restore. Issue of Voucher, Inbound and outbound calls, emailing and Screen Sharing, Software up and Product up sale. etc. SUDONG SDH BHD

Position: MOBILE HELP DESK/MOBILE GENERAL ENQUIRY DECEMBER 2013-2014 Job responsibilities:

Job responsibilities: Participate in mobile SIMCARDS Activation and value added service (VAS) activation for customers. Toss Line, Knockout line, Billing Circle, Network Troubleshooting, Take up level2 support in provisioning of devices like Blackberry services, server email, client email, pop3 account, SMTP/STM, IMAP, APN and IP, Config. Provision of re-contract and all types of Sim-Cards Nomination, Fibre Mio-Broad Band and Mio TV Settings plan, Installation and Configuration, iPhones device, back-up and restore. Issue of Voucher, Inbound and outbound calls, emailing and Screen Sharing, Software up and Product up sale. T Troubleshoot and updating all devices for customers. Software application update of all product Manual Guide Simulation, Provision of Client emailing server, Level 2 Support. Clearing cookies, cache, and bugs. Good Customer relationship and good communication skill, product knowledge and standard of SOP.

EXTRA CURRICULAR ACTIVITIES

Team Leader, Church group, Volunteer worker as a Supervisor, Train administrator. Assembly prefect at school, Volunteer as INEC Voting /Election. TECHNICAL SKILLS

• Data Entry System, Excel, Active Directory Directory Services, Mac Operating system, Microsoft office suite. Power point. Domain Controller

• Online software Apps.

• Backup and Restore, Installation

• Ipconfig, VPN, APN, DC

• IP/TCIP

• Haskell

• SQL

• Mobile Device OS(Android, Windows Phone and Apple iOS 7, BlackBerry. SOFTWARE SKILL

Microsoft Power Point, Microsoft word, Microsoft-Excel, Ms access Database, Desktop/Laptop OS, Mac and win Server OS Browsers(Fire Fox, IE. Safari, Chrome)

Email, Calendar, and Contact Reader(Outlook online Office 365, outlook windows and Mac, window 8, Apple Mail, Mozilla), Utilities(McAfee, Microsoft Security Essential window 7 vista, Kaspersky, Window 8 Defender, Sophos anti-virus for Mac.) HARDWARE SKILL

BBOM, BIOS, USB Port, Quantum Drive, CD-ROM, Canon Printer, Serial Port, Epson Scanner, Mother Board, RAM, Monitor, Hard-drive, Floppy drive PC Desktop and Laptop(intel Core2 processors, 2GB RAM) Mac Desktop and Laptop ( Mac with intel Core2 or Core i processors, 2GB RAM) ADDITIONAL INFORMATION

• Possess own transport & valid driver’s licence

• Willing to travel and relocate

• Hobbies & interests; Basketball/Religious activities and Table tennis.

• A public speaker.

REFERENCES

Names: Dr Charles Ahamefula Ubani

Organization: National University of Malaysia Bangi Malaysia Job Title: Research Fellow Solar Energy Research Institute (SERI) Primary Phone:+603********

E-mail Address: ac8l9q@r.postjobfree.com

Names: Mr Gabriel Okafor Ede

Organization; Scicom Sdh Bhd

Job Title; Technical Support Executive

Primary Phone: +601********

E-mail Address: ac8l9q@r.postjobfree.com

Names: MS Lei Wah

Organization; R-gen Academy

Job Title; Principal Administrator

Primary Phone: +601********

E-mail Address: ac8l9q@r.postjobfree.com

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