PROFESSIONAL SUMMARY:
Experience in Manual testing and also participated in Automation testing using tools like QTP and HP Load Runner.
Good working experience in bug tracking tools like HP QC/ ALM, Rational Quality management tool, TFS test management tool, Bugzilla and Jira
Strong experience with Leading and Assisting the testing team in preparing Test Plan, Defect Tracking reports, tractability matrix, maintenance of test execution log and mapping test cases back to technical specifications & business requirements/ rules.
Experience in all aspects of the Software Development Life Cycle that includes Analysis, Design, Development, Testing, Implementation and Support with specific focus on testing.
Solid experience in various kinds of testing such as Negative testing / Black Box testing/Volume testing/Load testing/ Performance testing/System testing/Regression testing/ Functionality testing/ Integration testing /Screen Navigation testing/ BAT testing / GUI testing/ of Client Server and Web Applications.
Tested cloud-based mobile applications across multiple platforms, touching the full stack across the web.
Good experience in different industries including Banking (Payment solutions online banking, Investments, Wealth management, Mortgage application, ecommerce shopping) Metrolinx and United Postal services
Mentored and managed the offshore team/Entire Testing effort
Experience in formulating Test plans, designing manual Test cases and Test scripts to support quality deliverables.
Experience in coordinating with Business Analysts, Developers and End Users at various stages of QA life cycle
SQLs are written using QMF to query the DB2 database on mainframe.
Experience with functional web service tests
Strong knowledge of SOAP UI testing
Involved in Automation Infrastructure Development using Selenium
Experience in water fall methodology and also in Agile software development practices
Maintained test environments, monitored, trouble shoot, triage and resolved the issues.
Co-ordinated code deployments, maintenance upgrades and project testing across numerous environments on various technology platforms
TECHNICAL SKILLS:
Testing tools
Load Runner 9.0 and 9.5, Quick test pro, IBM Rational tools, Jmeter, SOAPUI Test management tool (MTM)
Defect Tracking Tools
HP Quality Center, Test Director, Rational Quality management test tool, Bugzilla, Jira, TFS (Team foundation server)
Testing Methodologies
Integration testing, End to end testing, Stress, Performance, Volume, Regression testing, both Manual and Automation.
Operating Systems
Windows family, Unix
Databases
Oracle, SQL Server, MS Access
Other Tools
MS Office
Web Application server
WebLogic server, WebSphere server
PROFESSIONAL EXPERIENCE:
Accenture / Avanade,Toronto Sept 2015- Till date
Sr QA Analyst
Metrolinx with their Presto e-fare implementation Project: It is designed, build, and operate a smartcard-based fare payment system that supports the use of one common fare card for payment on various participating public transit systems.. The PRESTO system simplifies fare transactions by incorporating the use of validator devices on public transit vehicles and stations that can scan a customer’s PRESTO card for payment.
Building end-to-end Accenture Fare Management System (AFMS) device test framework with user functions, test conditions, and test cases;
Preparing the test data and executing the AFMS device and server tests.
Tested transaction flow and enforcement of fare rules under different transport use cases
Testing of different types of transportation fare products like period passes, Vouchers and concessions
Executed different transaction types like on loading directly and remotely, transfer product Fare payment, Inspection event, Payment by epurse.
SQL queries used to replicate list entries from PRESTO Central System to multiple subsystem providers (IFS and PDS)
Acting as a domain expert in Interface & Integration testing (I&IT) and system testing the PRESTO Fare Payment System
Good experience in testing mainframe.
Developed various flow-charts, test plans for different modules and documented test cases for various screens of the application from active flow diagrams
Prioritize testing tasks, ensure milestones, activities, tasks are completed as scheduled
Perform responsibilities of developing test scripts by using SOA test tools
Worked for projects which involved integration of Dynamics AX with several technologies like Biz Talk, .NET and SQL.
Environment: Windows, MS Office, JavaScript, .NET, mainframe, SharePoint and Oracle, Test manager, JIRA
TD Canada Trust Bank Aug 2014 – Jan 2015
Sr. QA Analyst
TDMS US POS PROJECT: TDMS will provide merchant acquiring and payment processing of the debit and credit transactions to the payment card network and integration with First Data to facilitate settlement with capabilities for back end processing.
To achieve the proposed objectives and to address the specific needs of the US market, TDMS is proposing to implement the following TD – Proprietary POS and authorization solutions in phase I of the project: (ING ICT250 wired POS, INGIWL255 wireless POS Terminals)
Tested transactions authorized through phone channel and enquiries in IVR system.
Involved in testing AML, Fraud mart, PRM and Risk analysis application
Developed test plan adhering to specifications and business requirements
Handled the tasks of identifying UAT testers and managing resource plan by co-ordinating with business stakeholders
Responsible for developing UAT test process and monitoring SIT execution phases
Created and maintained results log.
Analyzed data and provided reports.
Assured software delivered meets all requirements and expectations of final BAT test plan.
Documented test plans and scripts to perform functional and regression testing
Regression testing, Ad Hoc testing, testing AUT under different test environments.
Performed Back end testing using SQL queries to access the main database
Tested ecommerce transactions using process.do and process xml forms
Tested Frontend, backend and Web services using SOAP UI tools
Expertise in Bug Reporting, Tracking and Documentation and reports using HP Quality Center
Environment: Windows, MS Office, JavaScript, .NET, mainframe, L, SharePoint and Oracle, HP ALM, RDC eCheck scanner
US Bank Corp (Elavon Internet secure, Toronto) Dec 2010 – Aug 2014
Sr. QA Analyst
Virtual Merchant Payment Service Project (US): Working on Elavon’s Virtual Merchant Payment Service (Internet Secure payment Gateway) which is a complete hosted payment solution that instantly transforms any web browser into “virtual” payment terminals. VM accepts a full range of payment types – from credit and debit cards to gift cards. Process transactions in physical (Retail), mail order/telephone, order (MOTO), IVR or e-commerce environment. Involved in Fraud monitoring testing. Tested ecommerce application using SOAP UI tool and xml
VM Mobile APP: Virtual merchant mobile app is user friendly, Intuitive and secure app which accepts all types of credit cards any time with easy to use application that turns your mobile phone device into a secure affordable point of sale solution.
VM Mobile APP is a mobile that allows business to securely process credit cards and debit cards through Elavon a leading payment process in North America.
Downloaded different simulators from vendor websites like Apple, Blackberry, Android, Nokia, Samsung and Mobile Web
Created weighted device platform matrix by outlining the popular mobile OS vs available simulators, emulators and technology
Analyzed the scope of testing and requested for Device Anywhere Tool logins from Vendor Device Anywhere
Worked closely with Developer and DBA in identifying the test environments for test execution of Mobile banking
Tested Virtual Merchant application through UI and also HTML5 and XML forms and Tested VM mobile App on platforms like Android, Black berry and IPhone
Tested VM mobile app using HTML5, Cordova, PhoneGap, Android, IOS, BB10 Windows
Worked closely with the Product Owner to help them develop detailed acceptance criteria for the user stories, prepared requirements, sprint meetings etc.
Lead and contribute to testing analysis and test coordination
Mentored and managed the offshore team/Entire Testing effort
Liaise with clients and/or project managers to arrange test lab(s) or test environment(s)
Prepared of weekly status report
Identified tasks which requires automation and automate test cases
Maintained Requirements Traceability Matrix (RTM), Test Matrix and performed Gap Analysis
Tested different Echeck transaction types like Echeck verification and Echeck Guarentee
Environment: Windows, HTML5, Cordova, PhoneGap, Android, IOS, BB10, SeeTest, Perfecto, Device anywhere, RQM tool management tool, RDC (RDM) Echeck scanner, HP ALM/ QC, JIRA
United Postal Services, Fredericton, Canada Sep2006 - Aug 2008
QA Analyst
Project Description:
United postal services is an existing web service application where the customer can check the status of his shipment details once it is scanned and sent to brokerage department for duties and tax calculations.
There are different modules in the system such as EDW (enterprise data warehouse) APS (back end ), EB
(Enterprise billing ) .I have worked mostly on EDM, (enterprise document) where all the shipment details like duties and taxes are sent to customs department.
This system is utilized in order to track business process errors. The goal of system is to capture errors identify root cause creative actions and implement preventive measures
Responsibilities:
Review the project documents to understand the existing business policies and procedures, which include identifying the key business functionalities and the dependencies.
Analysing business requirements from the business users within Quality Center.
Co-ordinate with various business end users and SMEs in understanding the system under test, decision making on what actions and tests needed to be carried out in ensuring the product will work 100% in the production and take responsibility of the system under test right form gathering test requirements, planning, testing and sign off from the user group during UAT.
Create scripts in LR VUgen for conducting load testing.
Enhance the scripts and prepare them for multiple user tests.
Compare each load test and identify any bottlenecks on APP servers, DB servers and Network Issues.
Analyze the results in LR Analysis Engine by careful study of graphs, merging and matching the graphs.
Generate load tests reports and circulate them with project managers and BA’s
Re-script for new or changed requirements.
Involved data preparation required for load testing for creating background load.
Analysed user requirements and documented them using Performance center.
Participated in functional requirement review sessions with project development team and business team.
Formulated detailed load test plan using performance center, after analysing business rationale and software requirement artifacts.
Expertise in configuration of load generators and controllers for performance center, Vugen and Load Runner.
Environment: Windows, Load Runner 8.0, SQL Server, MS Office, Java, .Net Mainframe, JIRA