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Customer Service Construction

Location:
Zimbabwe
Posted:
February 22, 2019

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Resume:

**** ********* **

EASTVALE MASVINGO

To whom it may concern

Dear Sir / Madam

I am specifically interested in working for you as you have a very high reputation. I am extremely ambitious and would relish the opportunity to work with market leaders such as your company. I have studied different aspects in Customer service, l am willing to learn and gain required experience on this job.

I work very well with others and this will enable me to fit in smoothly in to the organisation. I am a hard working individual.

I ask that you review my resume or contact me for an interview on my email, *****************@*****.*** or on the mobile number +263*********/+263*********

Yours Sincerely

Brennan

Brennan Mitchell

MASVINGO Zimbabwe

+263********* /077*******

*****************@*****.***

OBJECTIVES

I am seeking opportunities to work in an environment that offers career development in many aspects and to take up challenging assignments where I can contribute to the organizational growth, as well as interested in working for companies who are market leaders in their respective fields.

QUALIFICATIONS

IGSCE O-Level, from Victoria High School Zimbabwe, 2006

INTERNATIONAL COMPUTER DRIVERS LICENCE (ICDL) in Zimbabwe 2009-2010

Basic first aid Dubai Heart Centre Dubai

Fire and safety supervisor Dubai

TRAKHEES ACCREDITATION PROGRAM

EIOS: Industrial operation safety Regulations

EPMS: Port & Maritime safety regulations

ECSR: Construction safety regulations

EDDR: Design and development regulations

EGBR: Green building regulations

ESFR: Fire and life safety regulations

EFSR: Food and safety regulations & standards

PERSONAL INFORMATIONS

Name: Brennan Mitchell

Date of birth: 04/01/1990

Gender: Male

Mobile: +263*********

Email: *****************@*****.***

Language: English

WORK EXPERIENCE

Base Construction Interior Design UAE DUBAI

Site Supervisor, 2015- 2018

Responsibilities:

Meets operational standards by contributing construction information to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards, resolving problems, identifying construction management system improvements.

Meets construction budget by monitoring project expenditures, identifying variances, implementing corrective actions.

Accomplishes construction project results by defining project purpose and scope, calculating resources required, establishing standards and protocols, allocating resources, scheduling and coordinating staff and sub-contractors, evaluating milestone assumptions and conclusions, resolving design problems, evaluating and implementing change orders.

An advocate for homeowners and facilitate availability of services and materials.

Make suggestions and recommendations for repair.

Schedule delivery of needed materials and labor requests.

Trouble-shoot and identify construction problems, offer timely and safe solutions.

Ensure project proceeds in a timely manner.

Complete necessary reports and meet at least weekly with Construction Director to discuss construction progress.

Experience in supervising construction projects.

Understanding of proper safety procedures and recognition of hazards

Tim Hortons, Dubai Mall, UAE 2013 to 2015

Head Baker/Senior crew

Responsibilities

• Operating the till, and balancing on a daily basis

• Banking the café takings daily

• Keeping accurate production sheets daily

• Checking that orders have been correctly delivered and charged for

• Serving customers in a pleasant and courteous manner

• Ensuring that the cafe environment is pleasant and welcoming in line with the image agreed with the Directors

Production sheet update and check

Inventory in charge

FOH showcase preparation and baking

Motor Sales Masvingo Zimbabwe 2008 to 2011

Assistant

Assist the manager in organizing, planning and implementing strategies

Coordinate operations

Ensure schedules and objective are met

Supervise and motivate staff

Communicate with clients and evaluate their needs and specifications

Receive appointments and calls, responding to telephone and email inquiries.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Interpersonal and human relations skills

Written and verbal communication skills

Customer service and telephone skills

Ability to type and operate personal computer

Ability to maintain and implement comprehensive schedules

Ability to maintain confidentiality

REFERENCE (UPON REQUEST)



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