Manager Customer Service
Resume:
Leisa Love
Fleet Manager
Stuarts Draft, VA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Driver Team Leader
Schneider - Stuarts Draft, VA
October 2017 to Present
Responsible for all aspects of the driver. Planning, dispatch, and safety. Fleet Manager
Cowan Systems, LLC - Raphine, VA
February 2016 to May 2017
Manager for a dedicated fleet. Dispatch drivers via QUALCOMM, dispatch planning, manage yard jockeys as well as road drivers.
Dispatcher
Premier Transportation - Fishersville, VA
January 2012 to February 2016
Coordinate drivers with prospective loads. Utilize QUALCOMM communication equipment to assign drivers to their loads. Arrange pickup appointments for customers. Prepare dispatch schedule for following day.
Dispatch Clerk
Keystone Freight at Best Buy - Staunton, VA
February 2010 to June 2010
Data input for driver settlements and billing purposes. Collaborate with customer consignees. Monitored multi-line phone system.
Dispatch Manager, Transportation Manager
Titus Transportation, LLP - Grottoes, VA
April 2006 to February 2010
Manager for more than sixty over-the-road drivers. Supervised incoming freight, conducted appointment scheduling, maintained accurate information in system for the purpose of billing as well as driver settlements, operated multi-line phone system. Interacted with drivers for dispatch. Dispatcher
ICC Intertrans Carriers - Gordonsville, VA
April 2003 to April 2006
Input customer orders for distribution. Verbally dispatched more than 50 over-the-road drivers. Education
Diploma
Waynesboro High School
June 1977
Skills
customer service (10+ years), Dispatcher (10+ years), Office Management (10+ years), RECEPTIONIST
(10+ years), scheduling (10+ years)
Certifications/Licenses
Driver's License
Additional Information
Skills
• Safety Management
• Office Management
• Customer Service
• Computer Proficiency
• Dispatcher/Broker
• Scheduling
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