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Manager Customer Service

Waynesboro, Virginia, United States
February 21, 2019

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Leisa Love

Fleet Manager

Stuarts Draft, VA *****


Authorized to work in the US for any employer

Work Experience

Driver Team Leader

Schneider - Stuarts Draft, VA

October 2017 to Present

Responsible for all aspects of the driver. Planning, dispatch, and safety. Fleet Manager

Cowan Systems, LLC - Raphine, VA

February 2016 to May 2017

Manager for a dedicated fleet. Dispatch drivers via QUALCOMM, dispatch planning, manage yard jockeys as well as road drivers.


Premier Transportation - Fishersville, VA

January 2012 to February 2016

Coordinate drivers with prospective loads. Utilize QUALCOMM communication equipment to assign drivers to their loads. Arrange pickup appointments for customers. Prepare dispatch schedule for following day.

Dispatch Clerk

Keystone Freight at Best Buy - Staunton, VA

February 2010 to June 2010

Data input for driver settlements and billing purposes. Collaborate with customer consignees. Monitored multi-line phone system.

Dispatch Manager, Transportation Manager

Titus Transportation, LLP - Grottoes, VA

April 2006 to February 2010

Manager for more than sixty over-the-road drivers. Supervised incoming freight, conducted appointment scheduling, maintained accurate information in system for the purpose of billing as well as driver settlements, operated multi-line phone system. Interacted with drivers for dispatch. Dispatcher

ICC Intertrans Carriers - Gordonsville, VA

April 2003 to April 2006

Input customer orders for distribution. Verbally dispatched more than 50 over-the-road drivers. Education


Waynesboro High School

June 1977


customer service (10+ years), Dispatcher (10+ years), Office Management (10+ years), RECEPTIONIST

(10+ years), scheduling (10+ years)


Driver's License

Additional Information


• Safety Management

• Office Management

• Customer Service

• Computer Proficiency

• Dispatcher/Broker

• Scheduling

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