Assistant Customer Service
Resume:
Kimberly Dawn Zerr *** Huntington Ridge Rd. NE
***@****.*** Cedar Rapids, IA 52402
OBJECTIVE: Work with a team where I can contribute value using my background as a Bio-chemist.
EDUCATION: BACHELOR of SCIENCE in CHEMISTRY with a BIOCHEMISTRY emphasis
RELEVENT COURSE WORK:
University of Missouri-Rolla Graduation: May 2001
-Biochemistry, Cellular Biology, Immunology
-Physical Chemistry, Organic Chemistry
RELEVENT WORK EXPERIENCE:
Nutrition Services LinnMar School: Sept 2016 - Current
- Cashier at Westfield Elementary
- Charge individuals for meals, Food Prep and Cleanup as needed in the kitchen
Full Time Homemaker: June 2005 – Current
- Managed 3 children & household budget of ~$50k per year ($650k over 13 years)
- Volunteered at School Library & Student Reading Tests
- Led Local Church Group coordinating Guest Speakers across Cedar Rapids
Lab Assistant – On Assignment @ Integrated DNA Tech: Sept 2004 – Nov 2004
- Contract position supporting production and process flow
Research Assistant with Todays Staffing at Monsanto: Jan 2002 – Sept 2004
- Assemble new formulations to test and place on stability
- Run tests on formulations after they have come off of stability
- Assist the Researchers whenever needed
Chemist with Kelly Scientific at General Chemical: Sept 2001 - Dec 2001
- Tested samples to make sure they were within set specifications
- Generated Certificates of Analysis via LIMS system
- Prepared, packaged and shipped samples of the products to customers
- Ran AA to test for trace amounts of metals in samples
Authorized Materials Receiver: Oct 2000 – June 2001
-Receive and Deliver chemicals to members of the Chemistry Department
-Inventory laboratories, and barcode chemicals into ChemTrak database
Blockbuster Video: March 1999 - Oct 2000
+ Customer Service Representative
- Check out customers and handle issues as well as allowed
-Check-in movies and put them away
+ Assistant Manager
-Count down drawers at the end of the night
-Assign duties to the CSR’s
-Handle customer issues that could not be handled by the CSR’s
-Keep store in an orderly and clean condition
Work Study in the Chemistry Department: Sept. 1996-March 1999
-Process Purchase Orders, Input annual order for the Chemistry department
-Put Organic Laboratory into a more detailed and convenient order
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