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KHUONG NGUYEN

Fremont, California 94536 [Symbol] ac8kf8@r.postjobfree.com [Symbol] 510-***-**** Pharmacist

Dynamic, growth-focused Pharmacist with extensive experience ensuring accurate fulfillment of prescriptions, boosting employee morale, and successfully controlling branch inventory to increase company profitability and staff retention rates. Adept at facilitating integral staff training and development programs. Proven expertise promoting immunization and MTM services through the utilization of proven strategies. Skilled at consistently ensuring pharmacy compliance with state laws and regulations. Proven expertise in:

• Prescription Fulfillment

• Team Building & Leadership

• Process Improvements

• Regulatory Compliance

• Program Management

• Staff Training & Development

• Inventory Control

• Customer Service

EDUCATION AND CERTIFICATION

PharmD Degree (2002)

Temple University

Philadelphia, Pennsylvania

Bachelor of Science in Biochemistry

University of California Davis

Davis, California

PROFESSIONAL EXPERIENCE

Rite Aid Pharmacy – Fremont, California

Pharmacy Manager, 2016 to Present

Successfully manage large staff and ensure accurate fulfillment of more than 1K prescriptions on a weekly basis. Implement proven strategies to execute payroll and budget duties for branch. Decreased company downsizing efforts through effective control of branch inventory. Consistently complete training tasks before projected deadline. Implemented employee recognition efforts to increase staff retention rates. Key Contributions:

Regularly communicated with HMOs and insurance providers to solve customer billing and reimbursement issues.

Successfully improved employee morale through the implementation of innovative efforts.

Implemented confirmed methods to successfully teach pharmacy students during their IPPE/APPE community rotation.

Khuong Nguyen • Page 2

Rite Aid Pharmacy – Fremont, California

Staff Pharmacist, 2002 to 2016

Utilized vast customer service skills to ensure high client satisfaction rates. Verified and dispensed prescriptions accurately and efficiently. Ensured pharmacy compliance to all state laws and regulations. Performed MTM, TIPs, Mirixa regularly. Followed up with MD to ensure refill requests were responded to in a timely manner. Provided superior customer service to all clients.

Key Contributions:

Implemented proven strategies to successfully promote immunization and MTM services.

Monitored immunization record for patients to ensure accuracy and consistency.

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