RADHIKA CHAWDA

647-***-****;

ac8kev@r.postjobfree.com ; www.linkedin.com/in/radhika-chawda

OBJECTIVE

Accomplished Sr QA Analyst bringing over 4 years of valuable experience in IT/Quality assurance and utilizing my strong financial services domain expertise. Willing to work as a Sr. QA Analyst in a reputed company and apply my knowledge/experience for the growth of the organization as well as quality of the product.

PROFILE SUMMARY

•Experienced in System development life cycle and Software Testing life cycle: Web Standards, System Analysis, Analytics processes (google analytics), Design, Development, Testing (Regression/User Acceptance Testing UAT)

(Tracking, reporting & modifying), Implementation, Debugging, and Documentation & User Support

•Proficient with Microsoft Windows Operating Systems, MS Office suits, Client Server, Oracle/ Java web base applications and Mobile Applications

•Strong contributor in a team environment and follow testing standards, write/review test cases and analyze business Documents

•Hands on execution/creation of test cases experience with defect management software using HP ALM, Team Foundation Server and Jira

•Expertise in performing Automation Testing by using appropriate automation framework and creating scripts using HP Quick Test Pro, Katalon and Selenium

•Experience in writing SQL Queries in RDBMS to perform backend database testing, Python, Java

•Ability to write Test Plans, Test Strategies and Test Cases for performing Functional, Integration System and End to End testing

•4 years of working experiences with projects of agile development cycles with recurring sprints.

•Knowledge of Data Analysis, Web search engine and Search engine optimization

• Result oriented, multitasking with excellent problem solving and troubleshooting skills

• Knowledge of Web Content Accessibility Guidelines (WCAG) 2.0.

TECHNICAL SKILLS:

Languages : J2EE (Java, JSP), C, C++, VBScript, SQL, Python, HTML, Groovy

Testing Tools

: QTP 9.X/11.X, WinRunner, Quality Center 9.X, Rational ClearQuest

HP ALM, Team Foundation Server, Jira, Test Manager, Zypher, Bugzilla,POS.

Automation Tools

: Selenium, Katalon Studio, HP QTP, SOAPUI, Maven, Jenkins

Platforms

: Unix/Linux, Windows 7X/9X/2000/NT/XP, Mainframe (Web and mobile based)

RDBMS

: Oracle 8.X/9i, SQL Server, Sybase, MS Access

Network Protocols

: HTTP, TCP/IP, Telnet, SWIFT, FIX

Packages/Tools : MS Office, Visual Studio, Lotus Notes

Types of Testing

: Functional Testing, Database Testing, GUI Testing, Integration Testing, Regression Testing, End-to-Testing, Smoke Testing, White Box Testing, Black Box Testing, Test Plan, Test Strategy and Documentation.

WORK EXPERIENCE:

Fuller. Landau. Date: September 2018 – November 2018

Sr QA Analyst

Projects: Tax Prep, Bill Quick.

Fuller Landau is an accounting, audit, tax, and advisory firm with offices in Toronto and Hamilton. The expertise extends well beyond traditional accounting and tax services to include business valuation, forensic accounting, cross-border and international tax services, & family office service – everything you need to drive results.

Responsibilities:

•Created and executed test plans and scripts that will determine optimal application performance according to specifications

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•Communicated test progress, test results, and other relevant information to project stakeholders and management

•Analyzed formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws

•Assisted in the development of change control processes, practices, and guidelines for new and existing technologies

•Parameterized the scripts in QTP to run the scripts for multiple sets of data

•Participated in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications

•Cultivated and disseminated knowledge of quality assurance best practices

•Advise on process enhancements to improve efficiency within Quality Assurance processes

Environment: Web/mobile based, Microsoft Project, Java, C#, Visual Basic, Team Foundation Server, Test Manager, MS SQL Server, Microsoft Server 2008, JIRA, Zypher, Katalon.

Deal Net Capital. Date: January 2018 – August 2018

QA Analyst

Projects: Lease Plus

Deal net Capital is a consumer finance company backed by its leading engagement platform. It is growing to be a large originator, servicer and funder of consumer loans in select verticals. Worked on an engagement platform that provided process solutions that drive significant economies of scale for consumer finance origination and servicing.

Responsibilities:

•Own the creation and execution of detailed, comprehensive and well-structured test plans and test cases for development tasks as well as for visual design testing

•Create documentation of existing site user workflows and functionality to be used against repeatable testing needs for iterative enhancements being integrated into websites

•Take responsibility for the quality of all work produced in requested browsers and devices

•Utilize clear communication, both with respect to documentation and when directing the team, for tasks to pass testing criteria

•Perform thorough regression testing when bugs are resolved

•Conduct post-release/post-implementation testing

•Monitor debugging process results

•Stay up-to-date with new testing tools and test strategies, making recommendations on process enhancements

Environment: Web based, SQL Server, MS Access, Terminal Services, FTP, HP ALM, HP QTP, VBScript, HTML, .Net, Windows NT/XP/Vista, MS Project, Use case tool, Katalon and other MS Office Tools.

Villa Madina, Toronto ON Date: April 2016 – October 2017

Cashier (Part – Time)

Responsibilities:

Handling the cash register (POS), taking the payments for the order over the POS machine.

Supervise, coordinate and schedule the activities of staff who serve food.

Train staff in job duties, sanitation and safety procedure

Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage.

Preparing reports and other performance analysis documentation for the management.

HSBC. Date: July 2014 – September 2015

QA Analyst

Projects: PeopleSoft, Global Iris, Lyrical

HSBC is one of the world’s largest banking and financial services organizations. They serve more than 38 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

Responsibilities:

•Discuss business requirements with the team and created test plan according to the requirement

•Involvement in creation and execution of test scenarios and test cases by reviewing all Business Requirement Documents

•Maintain overall testing using HP ALM Requirements, Test Plan, Test Lab, Defect and Dash Board

•Log all the defects identified during testing phase and reported to the development with proper priorities and severities

•Perform back end testing for data validation utilizing SQL server

•Report on daily testing status and updates for the team to QA Lead

•Write test cases in Quality Center derived from the Design documents and generated a Traceability Matrix for testing purposes

•Verified and validated application executing different sets of data using QTP

•Worked closely with automation team to create plans for what features can be automated

Environment: Web/mobile based, SQL Server, MS Access, Terminal Services, FTP, HP ALM, HP QTP, VBScript, HTML, .Net, Windows NT/XP/Vista, MS Project, Use case tool and other MS Office Tools

Sutherland Global Services. Date: June 2012 – June 2014 Software Tester

Projects: CRM

Sutherland Global Services, Inc., a business process outsourcing and technology-enabled services company, provides an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It offers digital, customer engagement, and business process transformation services.

Responsibilities:

•Develop Test strategies by analyzing Business Requirement

•Create Test Scenarios and Test cases according to the business requirements by having discussions with the Business Analyst of this project

•Perform Integration, Functional, User Acceptance Testing and End to End testing to test the workflows

•Prepare the traceability matrices to fill the gap between the requirements and the test cases

•Create SQL queries to test the backend functionality of the application for database testing

•Perform data-driven testing to check application functionality with various types of data including positive as well as negative data

•Document the defects using QC and tracked them to completion by communicating and coordinating with the development as well as the support group

•Participate in walkthroughs and Defect report meetings periodically

Environment: Web based, HP ALM, Oracle, SharePoint, VBScript, XML, Microsoft Office, C# .Net

QUALIFICATIONS / CERTIFICATIONS:

Certifications: ISTQB (In Process), SQL, Google AdWords.

Centennial college, Toronto(Continuing Education) January 2016

Computer Systems Technology- Networking.

The hands-on course with plenty of practical practice in PC Hardware, PC Operating System, Web Design, Network management

Understand Generally Computer Forensics, Relational Database Management, Wireless Networks Learned the elements of Employment Skills within an organization and the importance of leading and motivating employees

Bachelor of Science (Electronics and Computer science) June 2009 to June 2012 Osmania University- Hyderabad, Telangana.

•Graduate from Bachelor of electronics and computer sciences at Osmania University.

•Practiced preparation and implementation of different programming languages both in computers and electronics.

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