Quality Assurance Tester

ARYA JAYAN

*** ******* ****** *****, ***** York, Toronto, Postal code: M2J1l6

PHONE: 437-***-**** ****.*********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

• Bachelor of technology in Electronics and Communication Engineering

• Experienced Quality Assurance Engineer

• Proficient in manual testing

• Proven effective communication, organizational and administrative skills

• Positive attitude, Continuous Learning, Independent worker, Team Worker, Problem Solving and Debugging skills

• Proficient in Microsoft office such as excel, power point, word, outlook etc.

• Highly motivated, work accurately and independently

• Exceptional Listening skills, good interpersonal and customer care skills

• Documentation writing and typing skills

Technical Skills

• RDBMS, Object Oriented Programming, SQL, JAVA, C++, Python, HTML, C

• test planning, test data creation, test execution.

• functional, non-functional, regression, smoke and cross browser testing

• User Acceptance Testing/End User testing, System Integration Testing, performance testing

• Operating Systems: windows, iOS and android, Unix, ubuntu, Linux

• Networking routing and switching, IP protocols, data analysis, troubleshooting computer hardware, Weka

• Load Runner, JMeter, Rally, Jira, ALM, STLC (Software Testing life cycle), SDLC (Software Development Lifecycle), Agile methodology

• VMware, Hyper-V

WORK EXPERIENCE

Call Center Representative August 2018-Present

Imarketing Solutions Group, Toronto

• Collecting Pledges for various Non-Profit Organizations

• Logging and keeping record of the customers using multiple systems

• Attending 3 phone calls simultaneously using 3 Systems

• Exceeded the expected sales target.

Customer Service, Cashier February 2018 – August2018 Mc Donald's, Toronto

• Face to Face communication with customers

• Trained new employees

Quality Assurance engineer September 2015 – November 2017 TCS-Tata Consultancy Services, Chennai, India

• Facilitated communication and collaboration with clients

• Performed web-based testing in various projects

• Prepared Test plan and Test data according to the business requirement

• Detecting Bugs and maintained a defect log report and updated in ALM, excel sheet etc.

• Performed testing in different test environments EDUCATION

Cloud Computing for Big Data January 2018 to Present LAMBTON COLLEGE, TORONTO

Electronics and Communication engineering August 2011 to May 2015 AMRITA VISHWA VIDYAPEETHAM, KOLLAM, KERALA, INDIA

Volunteer Experience

• Volunteered for 'Secure IT' an international conference hosted by Amrita University on May 2013. Roles included inviting guests and arranged their accommodation.

• Volunteered in 'Amala Bharatham Clean up drive' on January 2014 organized by amrita university to spread awareness about cleanliness. Certificates

ISTQB (International Software Testing Qualifications Board) foundation level certification.

Contact this candidate