Analyst Quality Assurance

Aneesh Kozhithodi

**** ********** *****, ***********, *******, L5R2Z7 647-***-****

******.******@*****.*** www.linkedin.com/in/aneesh-kozhithodi-291b2867

PROFILE

I am a dedicated and experienced QA analyst with 7+ years. Listed below are my academic credentials:

-CSTB/ISTQB Certified Tester (Canadian Software Testing Board) JAN 2019

-Diploma in Software Testing & Quality Assurance JAN 2019 Canadian All Care College, Toronto, Ontario

-Bachelor of Catering Science & Hotel Management MAY 2003 PSG College of Arts & Science, India

SKILL HIGHLIGHTS

Defect Reporting

Test Case Writing\ Execution

Selenium basics

Manual Testing

Database Querying

TECHNOLOGIES & METHODOLOGIES

JIRA/Ontime/Bugzilla

Black box Testing Techniques

HP Quality Center ALM

Functional, Sanity, Smoke, Regression

Various Hospitality Software Module

Structure Query Language (SQL) queries

Agile Scrum Methodology

Test Design Techniques(ECP,BVA)

EXPERIENCE

QA ANALYST TAP MANGO JAN 2019 onwards (Co op) TORONTO, ONTARIO

Performing end to end testing of customer loyalty software & mobile food ordering application

Writing test cases for the functionality using various techniques to cover maximum scenarios

Using Jira for defect management and tracking on an Agile environment

SUPPORT SPECIALIST NORTHWIND – MAESTRO JAN 2018–MAY 2018 MARKHAM, ONTARIO

Provided primarily phone and email support to clients (1-30 end users per organization)

Took anywhere between 15-20 calls on a day to day basis

Provided hospitality software functionality workflow clarifications and trouble shooting for the clients

SENIOR QUALITY ASSURANCE ANALYST INFOR GLOBAL SOLUTIONS MARCH 2016 –OCTOBER 2017 BANGALORE, INDIA

Performed End to End testing (Functional, Regression)

Analyzed new functionality for latest Hospitality requirements and identified potential areas of impact.

Identified and categorized severity and priority of bugs, communicated to development team and helped them understand functionality to minimize duplication of defects during testing cycle.

Used Jira/Ontime/Bugzilla for defect management and tracking.

Worked alongside with the team of Business Analysts assigned to quality assurance and product testing of property management systems.

Ad hoc testing done frequently on the products to minimize the chances of client dissatisfaction.

Worked extensively on world leading hospitality software by Infor Global Solutions – HMS(Hospitality Management Solution), Integrated POS systems,Epitome and CORE CRS(Central Reservation System)

Worked extensively on the Infor Products – Medallion, Portfolio, Epitome and HMS

Reviewing the Test Cases prepared by the Team Members.

LEAD QA-PRODUCT DEVELOPMENT IDS NEXT BUSINESS SOLUTIONS JANUARY 2015 –MARCH 2016 BANGALORE, INDIA

Handled a team of testers while working on multiple products and deliverables simultaneously

Reviewing of test cases and giving appropriate feedbacks

Training new members in the team and making them productive quickly

Preparing & Sharing the Status Report as applicable

Co-ordinate/Delegating the tasks to the team members

Provided frequent training and product demos to new clients.

Worked on the IDS Products-Fortune Next and SkyRes CRS

SENIOR QUALITY ASSURANCE ANALYST INFOR GLOBAL SOLUTIONS AUGUST 2006- AUGUST 2011 APRIL 2013 – DEC 2014 BANGALORE, INDIA (Job Roles and responsibilities same as most recent INFOR tenure)

References available upon request

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